Field Service Technician III

EnerSys

Field Service Technician providing advanced on-site support for EnerSys Energy Systems. Responsible for installation, maintenance, repair, and troubleshooting of complex equipment and systems.

Posted 6/8/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$61,100 - CA$76,600 per yearWebsite

About the role

Key responsibilities & impact

Provide expert-level technical support to customers, including installation, commissioning, maintenance, and repair of complex battery equipment and power systems
Diagnose and troubleshoot intricate technical issues, utilizing your in-depth knowledge and advanced diagnostic tools
Perform preventative maintenance, system upgrades, and performance optimization to ensure maximum uptime and reliability
Proactively identify potential issues and implement preventative measures to avoid costly downtime
Build and maintain strong relationships with customers by providing timely, efficient, and professional service
Effectively communicate technical information to customers in a clear and understandable manner
Act as a trusted advisor to customers, providing guidance and recommendations on best practices for equipment operation, maintenance, and safety
Adhere to all company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards
Train and mentor junior technicians, sharing your expertise and knowledge to enhance their skills and development

Requirements

What you’ll need

Technical degree or equivalent certification in a relevant field (e.g., electrical engineering, electronics technology)
3+ years of proven experience as a Field Service Technician, demonstrating progressive responsibility and technical expertise in the battery and power systems industry
In-depth knowledge of battery technologies, UPS systems, power distribution equipment, and related systems
Advanced troubleshooting and diagnostic skills, including the ability to interpret schematics, wiring diagrams, and technical manuals
Proficiency in using specialized tools and test equipment
Excellent communication, interpersonal, and customer service skills
Strong analytical and problem-solving abilities
Ability to work independently and as part of a team
Valid driver's license with a clean driving record
Willingness to travel and work flexible hours as needed

Benefits

Comp & perks

Paid holidays per year, plus sick time and vacation time
Full benefit plan including, extended medical, vision and dental
Life Insurance, long term disability and a salary continuance plan
Tuition reimbursement plan
6% RRSP employer matching program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical supportinstallationcommissioningmaintenancerepairdiagnostic skillstroubleshootingpreventative maintenanceperformance optimizationbattery technologies

Soft Skills

communicationinterpersonal skillscustomer serviceanalytical skillsproblem-solvingteamworkmentoringrelationship buildingprofessionalismtrustworthiness

Certifications

technical degreeelectrical engineeringelectronics technologyvalid driver's license