Field Service Technician I – Travel Required

EnerSys

Field Service Technician I responsible for on-site service and maintenance of Energy Systems products at customer locations. Travel required to assist in installation and repair of critical equipment.

Posted 6/4/2026full-timeAnytown • New York • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $31 per hourWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

energy systems solutionsuninterruptible power supplies (UPS)switchgearpreventative maintenanceelectrical knowledgemechanical aptitudebasic mathematical skillsequipment installationequipment repairequipment checks

Soft Skills

customer relationship managementcommunication skillsinterpersonal skillsteam collaborationadherence to safety policiesrecord keepingproblem-solvingphysical staminaflexibility in work hoursattention to detail

Tools & Technologies

service recordsmaintenance logssafety equipmentelectrical schematicscustomer service softwarediagnostic toolshand toolspower toolstransportation equipmentpersonal protective equipment (PPE)

Certifications & Qualifications

valid driver's license

Industry Keywords

service maintenancecritical equipmentcustomer service24/7 work weekphysical tasksconfined spacesinstallationrepairsafety proceduresservice calls

About the role

Key responsibilities & impact

Provide on-site service, maintenance, and repair for diverse range of products and equipment at customer locations.
Specialize in Energy Systems solutions, providing support to customers who rely on products for essential services.
Maintain and service uninterruptible power supplies (UPS), switchgear, and other critical equipment.
Shadow experienced technician on service calls.
Perform basic equipment checks.
Travel to customer sites to assist with installation and repair of equipment.
Under supervision, perform preventative maintenance tasks.
Build and maintain strong customer relationships.
Effectively communicate with internal teams.
Adhere to all company safety policies and procedures.
Maintain accurate records of service calls, maintenance activities, and customer interactions.

Requirements

What you’ll need

Basic mathematical, and mechanical aptitude; foundational electrical knowledge (Aptitude exam is part of application process; 70% passing score required)
Availability to work non-standard hours in a 24/7 work week.
Ability to lift 75 lbs. and carry equipment, climb ladders, and work in confined spaces
Ability to perform physical tasks, such as bending, stooping, and kneeling.
Good communication and interpersonal skills.
Valid driver's license and acceptable driving record for insurability.
Familiarity with electrical systems and schematics.

Benefits

Comp & perks

Paid time off plus paid holidays
Medical/dental/vision insurance plan
Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
401K plan