Field Service Technician I

EnerSys

Field Service Technician I providing on-site service, maintenance, and repair for critical equipment. Supporting customers in telecommunications and data centers with effective maintenance and relationship management.

Posted 5/27/2026full-timeCarrollton • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

energy systems solutionspreventative maintenanceequipment repairbasic equipment checksmechanical aptitudeelectrical knowledgeservice reportinginventory managementcustomer service

Soft Skills

communication skillsinterpersonal skillscustomer relationship managementprofessionalismteam collaboration

Tools & Technologies

service vehicletest equipmentparts inventory

Certifications & Qualifications

valid driver's license

Industry Keywords

telecommunicationsdata centersemergency powercustomer satisfaction

About the role

Key responsibilities & impact

Provide on-site service, maintenance, and repair for diverse range of products and equipment at customer locations.
Specialize in Energy Systems solutions, providing support to customers who rely on products for essential services like telecommunications, data centers, emergency power, and more.
Shadow experienced technician on service calls.
Perform basic equipment checks.
Travel to customer sites to assist with installation and repair of equipment.
Under supervision, perform preventative maintenance tasks to ensure optimal equipment performance and longevity.
Build and maintain strong customer relationships by providing timely, efficient, and professional service.
Effectively communicate with internal teams to ensure seamless customer support and service delivery.
Act as a liaison between the customer and the company to ensure customer satisfaction.
Maintain accurate records of service calls, maintenance activities, and customer interactions.
Complete timely reports, including service reports, expense reports, and quality alerts as directed.
Manage company assets, including a service vehicle, parts inventory, tools, and test equipment.

Requirements

What you’ll need

Basic mathematical, and mechanical aptitude; foundational electrical knowledge (Aptitude exam is part of application process; 70% passing score required)
Availability to work non-standard hours in a 24/7 work week.
Ability to lift 75 lbs. and carry equipment, climb ladders, and work in confined spaces
Ability to perform physical tasks, such as bending, stooping, and kneeling.
Good communication and interpersonal skills.
Valid driver's license and acceptable driving record for insurability.

Benefits

Comp & perks

Adhere to all company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards.
Operate material handling equipment safely and maintain a clean and organized work environment.
Complete all required safety and compliance training.