Field Service Technician III

EnerSys

Field Service Technician providing expert on-site support for EnerSys battery and power systems. Responsible for installation, maintenance, and customer relations while ensuring optimal system performance.

Posted 5/22/2026full-timeKansas City • Kansas, Montana • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide expert-level technical support to customers, including installation, commissioning, maintenance, and repair of complex battery equipment and power systems.
Diagnose and troubleshoot intricate technical issues, utilizing advanced diagnostic tools.
Perform preventative maintenance, system upgrades, and performance optimization to ensure maximum uptime and reliability.
Build and maintain strong relationships with customers by providing timely, efficient, and professional service.
Adhere to all company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards.
Train and mentor junior technicians, sharing expertise and knowledge to enhance their skills and development.
Lead and manage small-scale field service projects, ensuring timely completion and adherence to project specifications.
Meticulously document all service activities, including maintenance records and repair logs.

Requirements

What you’ll need

Technical degree or equivalent certification in a relevant field (e.g., electrical engineering, electronics technology).
3+ years of proven experience as a Field Service Technician, demonstrating progressive responsibility and technical expertise in the battery and power systems industry.
In-depth knowledge of battery technologies, UPS systems, power distribution equipment, and related systems.
Advanced troubleshooting and diagnostic skills, including the ability to interpret schematics, wiring diagrams, and technical manuals.
Proficiency in using specialized tools and test equipment.
Excellent communication, interpersonal, and customer service skills.
Strong analytical and problem-solving abilities.
Ability to work independently and as part of a team.
Valid driver's license with a clean driving record.
Willingness to travel and work flexible hours as needed.

Benefits

Comp & perks

Competitive salary and comprehensive benefits package, including health insurance, paid time off, and retirement plan.
Opportunities for continuous learning and professional development.
A collaborative and supportive work environment where your contributions are valued.
Company vehicle, tools, and technology provided.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical supportinstallationcommissioningmaintenancerepairdiagnostic toolspreventative maintenancesystem upgradesperformance optimizationtroubleshooting

Soft Skills

customer servicecommunicationinterpersonal skillsanalytical skillsproblem-solvingteamworkmentoringleadershiprelationship buildingdocumentation

Certifications

technical degreeelectrical engineeringelectronics technologyvalid driver's license