Field Service Technician – Industrial Power Equipment

EnerSys

Field Service Technician responsible for installing, repairing, and maintaining industrial power equipment for EnerSys across customer sites. Requires travel and the ability to work flexible hours for effective service delivery.

Posted 4/22/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $51,100 - $64,000 per yearWebsite

About the role

Key responsibilities & impact

Travel to customer sites to install, repair, and perform preventative maintenance to customer’s equipment including flooded and sealed batteries, chargers and DC power distribution equipment (cable trays, battery racks and power cables).
Interacts with all levels of people, both inside and outside the company.
Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
Performs Preventative Maintenance inspections of customers’ batteries, chargers, battery handling equipment, and battery changing/charging area and records data.
Replaces defective parts, reassembles battery, and fuses lead parts with gas torch.
Waters, Washes, cleans, and neutralizes customers’ batteries at customers' location.
Installs equipment at customer's facility to ensure full functionality according to specifications.
Provides on-site technical assistance to help troubleshoot and repair equipment.
Maintains records of performance reports.
Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
Occasionally download battery and charger data via a monitoring device and use the information to repair or correct battery/charger problems in accordance with the customer’s operation.
Occasionally report to local EnerSys Service Center for mandatory training, inventory, parts pick up/drop off, etc.

Requirements

What you’ll need

A high school diploma or equivalent; or industry-related experience and/or training; or an equivalent combination of education and experience.
Basic knowledge of Microsoft Office and the Internet.
Basic mechanical aptitude.
Previous customer service experience in-field support.
Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English.
Able to perform basic math and solve simple equations.
Must be able to work flexible hours and respond to after-hour service calls when required.
Certificate/Diploma in Mechanical/Electronics/ Electrical or related if the application for location.
A basic electrical understanding.
The use of test equipment and reading schematics.
Hands-on job experience.

Benefits

Comp & perks

Quartelry Incentive Pay
Paid time off plus paid holidays
Medical/dental/vision insurance plan
Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
401K plan

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

preventative maintenancebattery installationbattery repairtroubleshootingmechanical aptitudeelectrical understandingreading schematicsusing test equipmentdata recordingbasic math

Soft Skills

customer servicecommunicationtraininginterpersonal skillsflexibilityproblem-solvingteam collaborationwriting skillscomprehensionorganizational skills

Certifications

high school diplomacertificate in Mechanical Engineeringcertificate in Electronicscertificate in Electrical Engineeringindustry-related training