Field Service Technician

EnerSys

Field Service Technician responsible for installing and servicing fiber optic and network equipment at customer locations. Ensuring customer satisfaction and resolving their powering challenges.

Posted 4/21/2026full-timeAnytown • 🇨🇦 CanadaMid-LevelSenior💰 CA$58,200 - CA$73,000 per yearWebsite

About the role

Key responsibilities & impact

Installation and servicing of Alpha products, primarily associated with fiber optic and network equipment at customer locations
Ensuring customer satisfaction with our products and services
Fiber splicing in outside plant enclosures, adding new cables, splicing single fiber, Ribbon fibers
Knowledgeable in CWDM and DWDM technologies
Splicing inside commercial buildings
Running Patch cords in Headend/CO’s, activating equipment, speed tests
Enclosure Changeouts/Fiber Cutovers, Pole Moves, Maintenance window work (2am-6am)
Using OTDR, Power Meters, VFL, and Light identifiers
Installation, set-up and repair of Alpha products
Perform network splicing and certification as well as circuit testing
Respond to corrective network problems, performing analysis and rapid troubleshooting diagnosis
Accurately prepare and complete repair data reports

Requirements

What you’ll need

Fiber Splicing experience preferred
Experience in the CATV, telecommunications and/or power industries highly desirable
Ability to work at heights over 30ft
Ability to use fiber test equipment, OTDR, Spectrum Analyzer, Light Identifier, Power Source, etc.
Ability to lift equipment/ladders up to 75lbs
Good English speaking/communication skills required (verbal and written)
Ability to work independently with minimal supervision
Strong computer skills using MS Word, Excel, Power Point and Outlook
Valid Driver’s License is required

Benefits

Comp & perks

Paid holidays per year, plus sick time and vacation time
Full benefit plan including, extended medical, vision and dental
Life Insurance, long term disability and a salary continuance plan
Tuition reimbursement plan
6% RRSP employer matching program

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

fiber splicingCWDM technologyDWDM technologynetwork splicingcircuit testingtroubleshootingrepair data reporting

Soft Skills

customer satisfactioncommunication skillsindependenceproblem analysis

Certifications

Valid Driver’s License