EnerSys

Field Service Technician I

EnerSys

full-time

Posted on:

Location Type: Office

Location: Denver • Colorado • United States

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Salary

💰 $46,400 - $57,900 per year

About the role

  • Shadow experienced technician on service calls.
  • Perform basic equipment checks
  • Travel to customer sites to assist with installation and repair of equipment.
  • Under supervision, perform preventative maintenance tasks to ensure optimal equipment performance and longevity.
  • Build and maintain strong customer relationships by providing timely, efficient, and professional service.
  • Effectively communicate with internal teams to ensure seamless customer support and service delivery.
  • Act as a liaison between the customer and the company to ensure customer satisfaction.
  • Adhere to all company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards.
  • Operate material handling equipment safely and maintain a clean and organized work environment.
  • Complete all required safety and compliance training.
  • Maintain accurate records of service calls, maintenance activities, and customer interactions.
  • Complete timely reports, including service reports, expense reports, and quality alerts as directed.
  • Manage company assets, including a service vehicle, parts inventory, tools, and test equipment.

Requirements

  • Basic mathematical, and mechanical aptitude; foundational electrical knowledge (Aptitude exam is part of application process; 70% passing score required)
  • Availability to work non-standard hours in a 24/7 work week.
  • Ability to lift 75 lbs. and carry equipment, climb ladders, and work in confined spaces
  • Ability to perform physical tasks, such as bending, stooping, and kneeling.
  • Good communication and interpersonal skills.
  • Valid driver's license and acceptable driving record for insurability.
Benefits
  • Paid time off plus paid holidays
  • Medical/dental/vision insurance plan
  • Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
  • 401K plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
basic equipment checkspreventative maintenancemechanical aptitudefoundational electrical knowledgerecord keepingservice reporting
Soft Skills
customer relationship managementeffective communicationinterpersonal skillsproblem-solving
Certifications
valid driver's licensesafety and compliance trainingOSHA standardsDOT HazmatISO9000 standards