Energy Efficiency Lighting Trade Ally Account Manager

EnergySolutions

Energy Efficiency Lighting Trade Ally Manager promoting energy efficiency programs through outreach in Connecticut. Collaborating with various stakeholders to drive program participation and performance.

Posted 4/20/2026full-timeRemote • Connecticut • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $92,000 per yearWebsite

About the role

Key responsibilities & impact

Delivers consistent outreach and account management activities to assigned trade allies, including manufacturers, distributors, contractors, and other market actors, to support program participation
Communicates policies and practices related to program requirements, incentive structures, timelines, and submission processes using approved tools and channels (e.g., email, CRM, virtual meetings, and in-person engagements)
Coordinates onboarding and ongoing engagement activities with trade allies, including training on incentive submission processes and portal usage
Collaborates with internal program teams to align outreach activities with program goals, schedules, and performance targets
Prioritizes outreach and engagement efforts based on program needs, participation trends, and account-level performance expectations
Troubleshoots moderate problems related to incentive submissions, documentation gaps, program rule interpretation, or participation challenges, escalating complex or high-risk issues as appropriate
Validates trade ally submissions, reported activity, and supporting documentation to ensure alignment with program requirements and quality standards
Evaluates recurring issues or participation barriers and collaborates with program teams to recommend adjustments to outreach tactics or guidance materials
Evaluates program participation data, dashboards, and CRM records to identify outreach gaps and support prioritization decisions
Validates accuracy and completeness of trade ally interaction records maintained in CRM tools
Communicates policies and practices updates internally and externally to ensure shared understanding of program changes and expectations

Requirements

What you’ll need

High School diploma or 4 years of equivalent experience
3 years of professional experience in energy efficiency programs, supply chain engagement, outreach, sales support, or market-facing roles
Experience coordinating with external partners and internal program teams in a structured, process-driven environment
Ability to evaluate program participation data and prioritize outreach activities accordingly
Experience validating documentation and troubleshooting moderate participation or process issues
Strong written and verbal communication skills, including communicating program policies and practices clearly
Proficiency with CRM systems and standard office productivity tools
Regular local travel within Connecticut for outreach activities (1-2 days per week)

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Employee Stock Ownership Plan (ESOP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

energy efficiency programsoutreachsales supportdocumentation validationtroubleshootingdata evaluationprocess coordination

Soft Skills

communicationcollaborationproblem-solvingprioritizationtraining