EnergyHub

Support Development Engineer

EnergyHub

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $90,000 - $110,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AWSAzureGoogle Cloud PlatformIoTJavaPythonTypeScript

About the role

  • Identify root causes of technical issues
  • Respond to production issues
  • Configure programs and data flows between EnergyHub and OEM or Utility partners
  • Configure and update data attributes when no UI is available
  • Build dashboards on top of our data warehouse to provide insights
  • Identify and implement technical solutions to mitigate or correct known issues
  • Debug reported issues by looking at logs, data and code (most often in Java, sometimes in Python and occasionally TypeScript)
  • Contribute bug-fix PRs to the codebase
  • Create, update, and maintain Python scripts for data migrations, data cleanup, or process improvements
  • Work closely with Engineering, Internal Stakeholders, and Clients

Requirements

  • Ability to combine information gained from multiple sources to identify root causes
  • Strong organizational skills and an eye for calling out areas for improvement
  • Strong communication skills
  • Comfort working with internal teams as well as external partners
  • Comfort working across time zones and cultures
  • An understanding of code versioning concepts and experience with tools like git
  • Experience identifying and debugging issues using tools like AWS Cloudwatch, Sentry or Datadog
  • Experience working with 3rd Party APIs using Postman
  • Experience with a scripting language such as Python
  • Experience or familiarity with Fullstack web development
  • Experience with the AWS ecosystem (and/or other Azure/GCP/etc.)
  • Experience working on a level 3 support team (preferred)
  • Experience working with utilities and/or device partners (preferred)
  • Sponsorship of new applicants for employment authorization is not available for this position