EnergyHub

Senior Client Success Manager

EnergyHub

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $120,000 - $140,000 per year

Job Level

Senior

About the role

  • Handle key aspects of the daily operation of demand response participation in CPUC/CAISO DR programs
  • Proactively manage internal and external stakeholders to ensure that all customer enrollment and grid flexibility commitments are met
  • Facilitate regular progress updates with state agency counterparts
  • Develop and deliver cadence reports
  • Ensure compliance with a robust set of funding requirements and administrative tasks
  • Manage a portfolio of subcontractors to implement key aspects of the project scope
  • Participate in CAISO/CPUC working groups, trade organization committees and select agency proceedings

Requirements

  • A BS or BA degree and at least 5-7 years of professional experience in consulting, technology services or client success
  • Experience working in or with renewable energy, utilities, and grid services or adjacent industries required
  • Familiarity with the California utilities sector, including CAISO demand response programs (e.g., DRAM, ELRP) and state agency grant programs (e.g., California Energy Commission EPIC program) is strongly preferred
  • Experience with energy efficiency/demand-side management program marketing and project implementation methods
Benefits
  • 100% paid medical for employees
  • 401(k) with employer match
  • Casual environment
  • Flexibility to set your own schedule
  • Fully stocked fridge and pantry
  • Free Citi Bike membership
  • Secure bike rack
  • Gym subsidy
  • Paid parental leave
  • Education assistance program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementstakeholder managementreportingenergy efficiencydemand-side managementprogram marketinggrid flexibilityconsultingclient successportfolio management
Soft skills
communicationorganizationalproactivecollaborationfacilitation
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