Senior Field Service Engineer
Energy Vault
full-time
Posted on:
Location Type: Office
Location: Calistoga • California • 🇺🇸 United States
Visit company websiteSalary
💰 $96,000 - $125,000 per year
Job Level
Senior
Tech Stack
Vault
About the role
- Report to the EV Solution Senior Director of Technical Services.
- Diagnose, troubleshoot, and perform preventive and corrective maintenance services on Energy Vault hydrogen and battery energy storage systems.
- Perform required preventative maintenance and repair activities to maintain warranty coverage and long-term servicing agreements.
- Support operation of the Calistoga Resiliency Center system in response to PG&E PSPS events and CAISO market operations.
- Respond to corrective maintenance cases and update online case logs accurately.
- Perform commissioning activities on new projects.
- Ensure adherence to Health, Safety, and Environmental (HSE) best practices and proactively enforce compliance among team members.
- Work closely with Operations, Engineering, Quality Health & Safety, and Software teams to resolve issues and close service tickets.
- Comply with site working policies and practices and maintain records of site activities per department policies.
- Develop working relationships with EV Engineering personnel and the India Operations Center.
- Utilize EV ticketing system to document new issues, provide updates on open tickets and close resolved tickets.
- Respond to customer concerns with system performance or functionality and write reports to comply with O&M contract deliverables.
- Provide flexible support outside home location as required and ensure company property is well maintained and secure.
Requirements
- 8+ years of experience in applicable experience in Energy generation project systems.
- Experience troubleshooting and maintaining utility power generation equipment and medium/high voltage protection and control equipment (both AC/DC).
- Experience with servicing, maintaining, and troubleshooting utility scale BESS projects preferred; experience with large scale PV/solar, wind and power generation systems acceptable.
- Knowledge of hydrogen-to-energy systems or other liquid fuel systems is preferable.
- Experience troubleshooting and maintaining communications and network equipment.
- Competency with power/hand tools, electrical test equipment, HMI control systems and various computer application tools.
- Very good at interacting with and leading a team as well as managing relationships with external stakeholders and customers.
- Ability to work at heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently.
- Must have and maintain a valid driver’s license and an acceptable and safe driving record.
- Previous OSHA safety and heavy equipment training.
- Certifications and/or previous training in renewable energy products like SMA/EPC power inverters.
- Journeyman Electrician license is desirable.
- Understanding of various network communication systems is preferred.
- Willingness to travel domestically, 20% to 40%.
- Candidate is required to pass a background check and participate in periodic drug and alcohol testing as required by company policy.
Benefits
- Annual bonus plan.
- Restricted Stock Units (RSUs).
- 401K employer matching.
- Comprehensive medical, dental, and vision plans for employees and family.
- Flexible Spending Account.
- Company-paid Life insurance, Short- and Long-term disability insurance.
- Generous holiday allowance.
- Flexible time off plus sick leave.
- Reimbursement for home office equipment, phone, and internet expenses.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingpreventive maintenancecorrective maintenanceenergy storage systemsutility power generation equipmentmedium voltage protectionhigh voltage protectionhydrogen-to-energy systemsBESS projectsHMI control systems
Soft skills
team leadershiprelationship managementcustomer interactioncommunicationproblem-solvingflexibilityadherence to safety practicescollaborationrecord keepingresponsiveness
Certifications
Journeyman Electrician licensevalid driver’s licenseOSHA safety trainingheavy equipment training