Energy Vault

Field Engineer

• Report to the EV Solution Senior Director of Technical Services.
• Diagnose, troubleshoot, and perform preventive and corrective maintenance services on Energy Vault hydrogen and battery energy storage systems.
• Perform required preventative maintenance and repair activities to maintain warranty coverage and long-term servicing agreements.
• Support operation of the Calistoga Resiliency Center system in response to PG&E PSPS events and CAISO market operations.
• Respond to corrective maintenance cases and update online case logs accurately.
• Perform commissioning activities on new projects.
• Ensure adherence to Health, Safety, and Environmental (HSE) best practices and proactively enforce compliance among team members.
• Work closely with Operations, Engineering, Quality Health & Safety, and Software teams to resolve issues and close service tickets.
• Comply with site working policies and practices and maintain records of site activities per department policies.
• Develop working relationships with EV Engineering personnel and the India Operations Center.
• Utilize EV ticketing system to document new issues, provide updates on open tickets and close resolved tickets.
• Respond to customer concerns with system performance or functionality and write reports to comply with O&M contract deliverables.
• Provide flexible support outside home location as required and ensure company property is well maintained and secure.

Senior Field Service Engineer