Program Manager – Residential

Energy Trust of Oregon

Program Manager managing residential energy-efficiency assessments for Energy Trust of Oregon, an independent nonprofit advancing energy efficiency and renewable energy. Leading contractors, procurement, budgets, utility coordination, and customer-focused program performance.

Posted 8/17/2026full-timePortland • Oregon, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $88,800 - $112,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing energy efficiency programs, including contractor engagement, performance management, and budget oversight. Proficient in developing strategic partnerships and embedding equity principles into program design and implementation.

Highest-signal resume keywords

Energy Efficiency Program ManagementContractor Network ManagementCompetitive Procurement and Contract NegotiationData Analysis and Performance MetricsStakeholder Engagement and Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Energy Efficiency Program ManagementHome Energy AssessmentBudget ManagementQuality Assurance PlanningRisk AssessmentPerformance ManagementRFP DevelopmentContract Lifecycle ManagementData AnalysisMarket Research

Soft Skills

Analytical SkillsCommunication SkillsOrganizational SkillsFacilitation SkillsPresentation Skills

Tools & Technologies

Microsoft OfficeSharePoint

Industry Keywords

Utility Regulatory EnvironmentCommunity EngagementStakeholder ForumsTrade Ally ProgramsContractor Performance Monitoring

About the role

Key responsibilities & impact

Manage all aspects of the residential home assessment program, including planning, market research, contractor engagement, procurement, performance management, and continuous improvement.
Lead program delivery strategy planning and development aligned with Energy Trust objectives and utility partner goals.
Coordinate program design, marketing, implementation, and customer engagement with utility partners.
Develop and maintain relationships with home assessment providers, contractors, trade allies, community organizations, and stakeholders.
Monitor assessment quality, customer experience, referrals, participation, energy savings, budgets, and contractor performance.
Embed equity and community engagement principles into program design, implementation, and evaluation.
Lead competitive procurement and contracting activities, including RFPs, scopes of work, bid evaluation, negotiations, and contractor selection.
Manage contracts, budgets, deliverables, and external contractor performance.
Coordinate operations, innovation, evaluation, reporting, and regulatory compliance with internal teams.
Prepare and present reports and recommendations to leadership, advisory groups, utility partners, and stakeholders.
Support program evaluations, strategic planning, and organizational initiatives.
Represent Energy Trust at industry meetings, conferences, public events, and stakeholder forums.
Directly manage the work and performance of external contractors and service providers.

Requirements

What you’ll need

Bachelor's degree in engineering, science, economics, business, finance, architecture, environmental science, or a related field, or equivalent professional experience.
Five or more years of experience managing energy efficiency programs, contractor networks, trade ally programs, or related initiatives.
Experience managing residential energy efficiency, home energy assessment, or comparable customer-facing programs.
Experience developing participation agreements, quality assurance plans, risk assessments, and performance management processes.
Experience with home energy assessment providers, assessment methodologies, quality assurance, customer reporting, contractor referrals, and homeowner engagement.
Experience managing program and project budgets from $1 million to $5 million or greater.
Experience leading competitive procurement, including RFP development, response evaluation, contractor selection, and contract negotiations.
Experience managing contractors through the full contract lifecycle.
Strong analytical, financial, writing, communication, facilitation, and presentation skills.
Experience using performance metrics and data analysis to evaluate participation, assessment quality, contractor performance, and energy savings.
Strong organizational skills and ability to manage multiple concurrent initiatives.
Proficiency with Microsoft Office applications and SharePoint.
Understanding of the utility regulatory environment and policy context affecting Energy Trust’s work.
Successful completion of background and reference checks is required as a condition of employment.

Benefits

Comp & perks

Health/dental/vision insurance
Employer sponsored and paid life/disability
401(k) with a company contribution of 6% of your salary after 90 days of employment
TriMet pass
Access to health and dependent FSA/HSA accounts
Generous paid vacation, holidays and sick days
Paid volunteer hours
Employee assistance program
Career advancement opportunities
Great colleagues and culture
Flexibility to work from home and/or an office space at the Portland, OR location
Work from home laptop provided