Energage

Sales Development Rep

• Effectively research accounts and create targeted, strategic plans to Qualify them from both outbound efforts and marketing campaigns
• Research targeted prospects online and tailoring specific quantitative value propositions to anticipate and meet prospects’ needs
• Comprehend and develop presentations of our products and services uniquely tailored to potential customers based on your research of them
• Develop communication strategies to connect (prospective) customers and Account Executives
• Engage frequently and comfortability with a myriad of executives in dynamic discussions about our products and services
• Onboard prospective participants to our Top Workplaces recognition program
• Support the prospective participants’ registration and setup with the Energage platform
• Quickly adapt to each participants’ unique survey timelines and requirements to deliver a seamless participation experience
• Proactively monitor and address participant issues, working quickly to identify their root cause and business impact
• Provide consistent follow-through and tracking of escalated and active issues to ensure they are researched and resolved effectively and efficiently

Sales Development Representative

Product Designer

• Lead and advance a fully functioning UX design capability working in a highly integrated Agile Scrum team with product managers, engineers, People, and Data Scientists
• Develop a team of designers, supporting, among other things, their ability to focus, their capability to work independently, as well as their professional growth
• Leading experience-related initiatives with cross-functional teams (Marketing, Product, Go-To-Market, Customer Success, etc.)
• Collaborate across product development disciplines to ensure the delivery of compelling and usable experiences
• Leading Energage’s efforts to ensure our products provide a valuable experience to all users, regardless of an individual's physical or cognitive ability
• Chair Energage’s Front End Guild, chartered with taking a “whole of business” approach to advancing customer experiences
• Communicate principles and methods in experience and visual design disciplines and have a strong command of related disciplines, including available research methodologies
• Guide the implementation of the latest customer discovery, research techniques, and testing activities to validate user problems and opportunities
• Ensure the creation, management, and support of effective design operations, applications, and infrastructures.
• Maintain a competitive edge against competitor products and industry trends.
• Coaching teams on how to create user-centric designs by participating in and leading design critiques and iteration meetings
• Developing goals, objectives, and action plans for the team and individuals
• Working effectively within a product development process currently oriented around dual-track agile.

Sales Development Representative

Director of Experience Design