ENERCON

After Sales Manager – North

ENERCON

full-time

Posted on:

Location Type: Hybrid

Location: Aurich • Germany

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About the role

  • Handling customer inquiries (e.g., complaints, contractual/financial obligations, and escalated customer requests)
  • Preparing contract proposals, negotiating and concluding service contracts in new and existing business (in cooperation with relevant internal stakeholders when required)
  • Maximizing revenue through cross-selling of additional service products (training, new products, etc.) or services (e.g., wind farm/turbine optimization)
  • Responsible for customer communication on overarching issues after acceptance of the turbine, including involving required internal and external specialists (e.g., below-average availability, retrofits, etc.)
  • Monitoring outstanding service payments

Requirements

  • Completed technical or business degree (e.g., Industrial Engineering, Business Administration, Mechanical Engineering, Electrical Engineering, Environmental Engineering) or a technical apprenticeship in a related field
  • Solid professional experience in the field of wind energy is an advantage
  • Very good German and good English, both written and spoken
  • Proficient user of MS Office products
  • Strong communication skills and assertiveness
  • Customer-oriented work approach and team spirit
Benefits
  • Option to work remotely up to 60% (home office)
  • 30 days of vacation per year plus holiday and Christmas bonus
  • Permanent employment contract
  • Flexible working hours through suitable working-time models
  • Internal and external training opportunities via the ENERCON Academy
  • Comprehensive benefits package including corporate fitness (Hansefit) and JobRad
  • Informal, first-name culture across hierarchies as an integral part of the company culture
  • Comprehensive commitment to occupational pension schemes
  • Private occupational disability insurance on preferential terms
  • Financial support for various capital-forming savings schemes
  • Exciting and varied tasks in the green growth industry of wind energy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract negotiationservice contract managementcross-sellingcustomer communicationfinancial obligations managementwind farm optimizationturbine optimizationtechnical degreebusiness degreeprofessional experience in wind energy
Soft Skills
strong communication skillsassertivenesscustomer-oriented work approachteam spirit