ENERCON

After-Sales Commercial Operations Analyst

ENERCON

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇩🇪 Germany

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Job Level

Junior

Tech Stack

ERPTableau

About the role

  • Maintain and enhance global after-sales KPI dashboards and produce regular analysis packages with clear action recommendations
  • Manage and update the service contract pipeline, including coverage, conversions, renewals, and preparation of churn and revenue forecasts
  • Monitor overdue items and DSO performance, including root-cause analysis by customer profile
  • Manage compensation and bonus data, generate insights, and support regional teams with negotiation materials
  • Ensure efficient and timely invoicing for additional services, including escalation and follow-up on delays
  • Organize training, onboarding materials, and peer-learning formats, and publish best practices and meeting documentation
  • Maintain shared platforms, coordinate with international stakeholders, and support continuous process improvements

Requirements

  • Bachelor's degree in Business Administration, Engineering, Economics, Data/Analytics, or a related field
  • 1–3 years of experience in commercial operations, after-sales, services, finance/analytics, or project coordination (internships count)
  • Experience with CRM systems (e.g., Salesforce), basic ERP knowledge (e.g., SAP), advanced Excel skills, and familiarity with Power BI/Tableau
  • Strong analytical skills, high attention to detail, and a structured, proactive approach
  • Excellent communication and coordination skills with stakeholders, combined with curiosity and willingness to learn
  • Fluent in English and German; additional languages are a plus.
Benefits
  • Option for over 60% remote work
  • Flexible working hours through suitable work-time models
  • 30 days' annual leave per year
  • Internal and external training opportunities through the ENERCON Academy
  • Corporate health management and extensive health promotion including company fitness programs (Hansefit and JobRad)
  • Company pension scheme and private occupational disability insurance on preferential terms, as well as financial support for various capital-forming benefits
  • Close mentoring for a successful career start (learning on the job)
  • Exciting and varied work in the green growth sector of wind energy

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisroot-cause analysisinvoicingKPI dashboardschurn forecastingrevenue forecastingnegotiation supportprocess improvementproject coordinationcommercial operations
Soft skills
analytical skillsattention to detailstructured approachproactive approachcommunication skillscoordination skillscuriositywillingness to learn