Senior Technical Specialist – General Liability Claims

Endurance

Senior Technical Specialist providing insights and analysis on General Liability Primary Casualty claims. Liaising between underwriting, claims, and Third-Party Administrators at Sompo.

Posted 7/18/2026full-timeGarden City • New Jersey, New York, North Carolina • 🇺🇸 United StatesSenior💰 $115,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in handling general liability claims, including excess claims with high exposure, while demonstrating strong analytical, negotiating, and communication skills. Proven ability to manage relationships across departments and maintain compliance with client-specific guidelines.

Highest-signal resume keywords

General Liability Claims HandlingExcess Claims ManagementNegotiation SkillsAnalytical SkillsInsurance Designation Pursuit

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisLoss Trend AnalysisReserve EstablishmentLitigated Claims HandlingNon-Litigated Claims Handling

Soft Skills

Effective CommunicationRelationship ManagementOrganizational Skills

Tools & Technologies

GuidewireGeniusImageRightMS WordMS ExcelMS Outlook

Certifications & Qualifications

Bachelor's DegreeJD PreferredRPLUCPCU IIAAMIMMultiple State Adjuster License

Industry Keywords

Claims Handling GuidelinesClient-Specific GuidelinesUnderwriting SupportActuarial SupportHigh Exposure Claims

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Handle Sompo Casualty claims (primary and/or excess) and related systems and processes
Provide technical oversight and guidance to TPA claim handlers and supervisors
Adherence to client-specific claim handling guidelines, providing coverage and analytical analysis of potential exposures
Manage counsel where assigned; develop and execute strategy to control expenses and resolve litigated claims
Establish appropriate reserves; Analyze loss and expense trends on a portfolio of claims and assist in the development and implementation of plans to improve results
Ensure that all claim information is reviewed and accurately and timely recorded; proactively manage correspondence and claim files and maintain a current diary in compliance with company standards
Effectively represent the company’s interests in meetings and negotiations; maintain a high level of claim and industry related expertise in order to assure technical competency and communicate to team members regarding significant issues and relevant changes
Support underwriters and actuaries during the renewal process, communicating with and supporting underwriting and other functional groups within the organization

Requirements

What you’ll need

Minimum 5 plus years’ experience required in general liability claims handling with a career history of increasing responsibility with at least 3-5+ years handling excess claims, including large limit and high exposure claims
Bachelor's degree required, with a JD preferred; Strong preference for candidate who has pursued or is in the process of pursuing an insurance related designation (e.g. RPLU, CPCU IIA, AMIM); Multiple state adjuster license a plus.
Direct handling of a wide variety of general liability exposure claims with an emphasis on evaluating, handling, negotiating and settling litigated and non-litigated matters with typical exposure up to $2M USD
Demonstrated ability to establish close working relationship with other departments including underwriting & actuarial
Strong negotiating, analytical, written and organizational skills
Effective communication with a wide spectrum of people both internally and externally
Advanced relationship management skills with internal staff and external partners are required
Strong computer skills (MS Word, Excel, Outlook and various in-house claims systems –Guidewire, Genius, ImageRight is a plus)

Benefits

Comp & perks

Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
Pharmacy benefits with mail order options
Dental benefits including orthodontia benefits for adults and children
Vision benefits
Health Care & Dependent Care Flexible Spending Accounts
Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
Company-paid Disability benefits with very competitive salary continuation payments
401(k) Retirement Savings Plan with competitive employer contributions
Competitive paid-time-off programs, including company-paid holidays
Competitive Parental Leave Benefits & Adoption Assistance program
Employee Assistance Program
Tax-Free Commuter Benefit
Tuition Reimbursement & Professional Qualification benefits