Underwriting Assistant
Endurance
full-time
Posted on:
Location Type: Office
Location: Cologne • Germany
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Tech Stack
About the role
- Provide support to Underwriters in the areas of underwriting operations, procedures and policies.
- Build strong relationships with and provide prompt customer service to all internal and external customers
- Complete associated business processes such as Guidewire data entry, eDocument platforms (Image Right), Excel forms updates, sanctions checks and others
- Provide support to and conduct regular quality checks on tasks assigned to and completed by the offshore team
- Responsible for accurate issuance of policy documents including policy schedules, policy wording, endorsements, invoices and certificates of insurance to the broker or customer in collaboration with Policy Administration Team
- Collaborate with multinational team and provide support incl. processing of multinational programs
- Establish process to effectively monitor work on hand and set priorities to complete tasks within turnaround time.
- Handle complex work items including investigation of issues and to apply problem solving skills which entails effective collaboration with other departments and colleagues where required to achieve win-win resolutions to identified issues.
- Serve as the liaison for underwriters and brokers in order to track, manage, and prioritize insurance applications and other services
- Ready to provide cross-training to fellow Underwriting Assistants for other BUs to reduce key man dependency as well as to receive cross-training by fellow
Requirements
- Fluency in German and English
- Excellent written and oral communication skills
- Exceptional interpersonal skills with the ability to work with a team-oriented approach
- Excellent attention to detail and organizational ability; assumes personal accountability for work output and team success
- Strong problem solving and decision making abilities
- Ability to work effectively in a fast-paced environment
- Logical thinker, strong time management
- Desirable prior experience working in an insurance/reinsurance company
- Desirable knowledge of commercial insurance products
Benefits
- Expansive Health & Wellness Benefits
- Generous Retirement & Savings Plans
- Global Parental Leave & Adoption Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GuidewireeDocument platformsExceldata entrysanctions checkspolicy issuancepolicy administrationquality checksmultinational programsinsurance applications
Soft Skills
customer serviceinterpersonal skillscommunication skillsattention to detailorganizational abilityproblem solvingdecision makingtime managementteam-oriented approachcollaboration