Underwriting Assistant
Endurance
full-time
Posted on:
Location Type: Office
Location: Barcelona • Spain
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Tech Stack
About the role
- Provide support to Underwriters in the areas of underwriting operations, procedures and policies
- Build strong relationships with and provide prompt customer service to all internal and external customers
- Complete associated business processes such as Guidewire data entry, eDocument platforms (Image Right), Excel forms updates, sanctions checks and others
- Provide support to and conduct regular quality checks on tasks assigned to and completed by the offshore team
- Responsible for accurate issuance of policy documents including policy schedules, policy wording, endorsements, invoices and certificates of insurance to the broker or customer in collaboration with Policy Administration Team
- Collaborate with multinational team and provide support incl. processing of multinational programs
- Establish process to effectively monitor work on hand and set priorities to complete tasks within turnaround time
- Handle complex work items including investigation of issues and to apply problem solving skills which entails effective collaboration with other departments and colleagues where required to achieve win-win resolutions to identified issues
- Serve as the liaison for underwriters and brokers in order to track, manage, and prioritize insurance applications and other services
- Ready to provide cross-training to fellow Underwriting Assistants for other BUs to reduce key man dependency as well as to receive cross-training by fellow
Requirements
- Fluency in Spanish and English; Italian and/or French are a plus
- Excellent written and oral communication skills
- Exceptional interpersonal skills with the ability to work with a team oriented approach
- Excellent attention to detail and organizational ability; assumes personal accountability for work output and team success
- Strong problem solving and decision making abilities
- Ability to work effectively in a fast-paced environment
- Desirable prior experience working in an insurance/reinsurance company
- Desirable knowledge of commercial insurance products
Benefits
- Expansive Health & Wellness Benefits
- Generous Retirement & Savings Plans
- Global Parental Leave & Adoption Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Guidewire data entryeDocument platformsExcel forms updatessanctions checkspolicy document issuancepolicy schedulespolicy wordingendorsementsinvoicescertificates of insurance
Soft skills
customer servicerelationship buildingquality checksproblem solvingcollaborationorganizational abilityattention to detailinterpersonal skillscommunication skillsteam oriented approach