Senior Technical Project Manager
Coates Group
PMP
Project Manager I
Endsight
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $70,000 - $100,000 per year
Job Level
Junior
About the role
- Manage a portfolio of 25+ concurrent IT projects of varying complexity and duration.
- Serve as the primary point of contact for clients and internal engineering teams; ensure timely, clear, and confident communication.
- Create and maintain project documentation, schedules, and updates using task management tools.
- Monitor project budgets; understand margin, leakage, and scope creep, and take action to mitigate risks.
- Translate technical concepts into business-friendly language for clients; facilitate non-technical client understanding.
- Foster client trust and satisfaction through professional conduct, responsiveness, and issue resolution.
- Collaborate effectively with technical teams and project coordinators to drive delivery excellence.
- Apply analytical thinking to identify patterns in project risk or bottlenecks; escalate systemic issues appropriately.
- Support a culture of continuous improvement, contributing to internal process refinements and best practice sharing.
- Demonstrate a learning mindset by deepening understanding of infrastructure concepts and project delivery techniques.
Requirements
- Associate’s degree in a related field or 1–3 years minimum experience managing IT projects.
- CAPM, APM, or equivalent certification or demonstrated project management capability.
- Experience in a Managed Services Provider (MSP) or similar IT services environment.
- Strong written and verbal communication skills with the ability to confidently engage stakeholders.
- Foundational understanding of project financials and their connection to delivery actions.
- High proficiency in time management, organization, and task tracking.
- Preferred: Exposure to or certification in Lean or Six Sigma methodologies.
- Preferred: Familiarity with common project infrastructure elements and comfort working alongside technical stakeholders.
