Lead projects of low to moderate complexity with support from senior team members
Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction
Build effective partnerships with other internal teams to move project through all phases of the development process.
Develop and maintain project schedule, identify and track milestones and identify and manage cross-functional dependencies and risks
Act as subject matter expert on client clinical study protocol
Manage ongoing reporting of project health and profitability to internal and external stakeholders.
Conduct end- user training
Manage issue resolution for studies in maintenance, including troubleshooting

Requirements

Bachelor's degree or equivalent and/or appropriate experience
1-2 years’ experience in client-facing, project support role(s), including job responsibilities similar to those described above
1-2 years’ experience in life sciences industry
Familiarity using SQL a plus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQL

Soft Skills

client satisfactioncommunicationpartnership buildingissue resolutiontraining

Certifications

Bachelor's degree