Endo

Director, IT Strategy, Operations & Performance Management

Endo

full-time

Posted on:

Location: Pennsylvania • 🇺🇸 United States

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Job Level

Lead

Tech Stack

Google Cloud PlatformPMP

About the role

  • Oversee strategy & operations of our IT Organization
  • Lead digital business strategy while overseeing the strategy and operations of the enterprise Information Technology function
  • Lead activities associated with long and short-range planning in support of the transversal IT planning and fiscal budgeting processes
  • Lead overall IT updates to IT Strategy, IT goals, in partnership with the CIO
  • Provides subject matter expertise to IT for business operations activities, including budget management, program mgmt., procurement & vendor management
  • Partner with IT and business leadership and other key stakeholders to drive governance, including project approval and prioritization processes as well as transparency of metrics for ongoing operations & programs
  • Oversee risk assessment and management for the project portfolio
  • Suggest and participate in cost improvement initiatives as it relates to the use of IT solutions
  • Build and manage strategic relationships with clients, other supporting IT organizations and vendors
  • Establish oversight and build a framework for ITLT to manage the strategic relationship with the IT outsource partner(s). This framework includes templates for governance, performance management, oversight of SLAs and cost savings trackers
  • Understand the Endo business priorities, proactively suggesting ways in which technology can maximize the value
  • Drive business efficiencies by utilizing new and emerging technologies
  • Lead and maintain IT roadmaps aligned with Endo's strategic plans and business priorities
  • Chair the GenAI Governance Council to ensure alignment with Endo’s digital strategy goals while safeguarding Endo’s data
  • Understand Industry & Technology trends, provide insights for business & IT stakeholders, and cross-functional consultation and participation as needed
  • Provides thought leadership and influences working across IT functions to ensure optimal design and end-user experience
  • Leads the execution of the IT employee engagement plan
  • Leads the execution of the digital mindset strategy including Gen AI
  • Develops and maintains the extended IT Leadership network
  • Drive engagement within and across the IT Leadership Team
  • Oversee IT Performance Management and Operations and manage support staff
  • Lead key IT Enterprise Programs as required
  • Stay current with emerging technologies and update roadmaps as needed
  • Manage the creation and maintenance of programmatic and technical documentation to ensure efficient planning and execution
  • Establish capacity and demand management planning processes for the IT enterprise
  • Establish performance metrics that will show the value of IT to the enterprise
  • Manage the definition and documentation of IT business processes and ensure they are understood, followed and optimized across the IT organization
  • Establish an IT wide framework to produce, analyze and act upon specialized management information metrics and tools
  • Drive IT business analysis, project / team coordination and follow up actions; represent CIO in key forums, as required

Requirements

  • Bachelor’s degree in a discipline related to functional work or demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience
  • PMP/PMI or equivalent certification preferred
  • Experience as an IT Business Partner is desired
  • Ability to build relationships and manage key partners
  • Ability to develop and use collaborative relationships to facilitate the accomplishment of business/client goals
  • Ability to effectively strategize and produce optimal business results
  • 10+ years senior Information Technology leadership and management experience, including program management experience across multiple IT functions
  • Extensive knowledge and expertise in project and portfolio management methodologies and tools
  • Proficiency in a body of information required for the job e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.
  • Project management and solution delivery
  • Strong collaboration and influencing skills in working within and across functionally diverse teams
  • Excellent communication skills with the ability to listen and influence stakeholders at all levels
  • Passion for optimizing the customer / end-user experience
  • Ability to manage multiple projects and work streams and work in a team setting or independently with minimal oversight
  • Strong and effective customer engagement capabilities and business and vendor relationship management
  • Demonstrated interpersonal skills with the ability to work effectively in a diverse environment
  • Strong analytical abilities and professional office experience needed
  • Performs well under pressure. Shows diplomacy, tact, and good judgment when conflict arises
  • Excellent written and verbal communication skills with the ability to explain technical concepts in business terms
  • Ability to develop strategic technical documentation (standards documents, standard operating procedures)
  • Proven track record of driving change in processes and organizations, while maintaining working relationships with key business customers
  • Ability to present to and interact with all organization levels
  • Experience in achieving results by staff motivation, managing by example, working with and through others
  • Physical & mental requirements e.g. lift 40 pounds, travel etc.
  • Occasional travel to sites