Endicott Call Centers

Human Resources

• Provide as-needed support for core HR functions including onboarding, offboarding, file audits, and employee inquiries
• Assist with data entry and HRIS updates in UltiPro UKG
• Respond to assigned HR tickets, emails, and routine employee requests
• Support LOA tracking and documentation under HR supervision
• Prepare templates and forms for HR team use
• Help maintain confidentiality and compliance with applicable labor laws
• Jump in to support special projects or coverage for vacations, peak workload, or emergent needs
• Collaborate cross-functionally with Operations, Payroll, IT, and other departments to ensure seamless execution of HR processes and issue resolution

Contingent HR Assistant

Customer Support

• Handle inbound and outbound calls.
• Assist customers in finding solutions.
• Work from home in a high call volume environment.
• Participate as a team member in an inclusive culture.

Bilingual Customer Service Representative

Recruitment

• This role requires a high degree of schedule flexibility and responsiveness.
• Provide flexible, as-needed support to our recruiting team.
• Support the recruitment process by screening/interviewing candidates.
• Answer candidate inquiries, disposition applicants/candidates.
• Maintain accurate candidate tracking for internal stakeholders.
• Make recommendations on improving recruitment, new hire and other HR processes.
• Assist or prepare correspondence as requested.
• Support HR and Recruiting team with onboarding activities as needed.
• Performs all other duties as assigned.

Contingent HR Assistant

Bilingual Customer Service Representative

Contingent Recruiting Coordinator