Define and execute the overall QA strategy for a Dynamics 365 CRM implementation
Develop test plans, test cases, regression suites, and traceability matrices aligned to business requirements and user stories
Establish quality gates across sprint cycles, UAT readiness, and go-live
Validate end-to-end business processes across workflows
Ensure configuration, customization, and extensions meet documented requirements and acceptance criteria
Manage test execution, defect tracking, and reporting within Azure DevOps
Validate any system integrations, APIs, middleware interactions, and data migration readiness
Coordinate and guide business user acceptance testing and support go-live validation

Requirements

5+ years in Quality Assurance within enterprise business applications
Direct testing experience with Microsoft Dynamics 365 CRM (Dynamics 365 Sales, Customer Service, Power Platform)
Proven experience using Azure DevOps for test planning, execution, and defect lifecycle management
Strong understanding of CRM business processes, integrations, data migration testing, and security validation
Experience working in Agile project delivery environments

Benefits

Professional development opportunities
Remote work options
Support for certification and career development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Quality Assurancetest planstest casesregression suitestraceability matricesdefect trackingdata migration testingsystem integrationsAPIsmiddleware interactions

Soft Skills

communicationcoordinationguidance