Endeavour Solutions Inc. -Dynamics 365 ERP, CRM & Cloud

Director, Project Management Office – PMO

Endeavour Solutions Inc. -Dynamics 365 ERP, CRM & Cloud

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Salary

💰 CA$150,000 - CA$170,000 per year

Job Level

Lead

Tech Stack

ERPPMP

About the role

  • Lead and develop a team of ERP/CRM Project Managers: Hiring, onboarding, coaching, performance management, and career development
  • Own the “Endeavour way” of running projects: Define and maintain the core lifecycle stages and gate checks
  • Standard status reporting, RAG criteria, RAID logs
  • Common tooling (DevOps/Planner/Project, SmartSheet, Teams/SharePoint structure)
  • Maintain a single consolidated project portfolio across BC, F&SC, CE, Sylogist
  • Provide regular dashboards and executive reporting on status, risk, and budget
  • Facilitate portfolio review sessions with the VP Professional Services, COO, and practice leads
  • Raise PM performance and consistency: Monitor adherence to standards and drive continuous improvement in planning, communication, risk and change management
  • Help prevent and manage escalations: Define escalation criteria and paths
  • Work with practice leads, Support & Client Assurance, and Sales to address at-risk projects early
  • Act as a “player-coach” on a small number of high-impact projects where executive-level PM sponsorship is required

Requirements

  • 10+ years of project management experience in ERP/CRM or complex business systems implementations
  • 5+ years leading project managers or running a PMO / portfolio function
  • Strong understanding of ERP and/or CRM delivery (scope/change control, budget management, stakeholder management)
  • Experience working with multiple practices/lines of business and senior stakeholders
  • Comfort with metrics, dashboards, and driving accountability through standards and coaching
  • Experience with Microsoft Dynamics 365 (BC, F&SC, CE) and Microsoft project/collaboration tools (DevOps, Planner, Project, Teams, SharePoint) is a strong asset
  • PM certifications; PMP is required
  • PRINCE2, Agile/Scrum are an advantage but not required if experience is strong.
Benefits
  • health, dental and vision benefits
  • RRSP matching
  • annual performance-based bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementERP implementationCRM implementationbudget managementstakeholder managementscope controlchange controlperformance managementcontinuous improvementrisk management
Soft skills
leadershipcoachingcommunicationorganizational skillsproblem-solvingaccountabilityfacilitationteam developmentperformance monitoringescalation management
Certifications
PMPPRINCE2AgileScrum