Travel Consultant, After Hours Support
Endeavor
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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About the role
- Book domestic, international, and group reservations for air, car and hotel using the Sabre GDS
- Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications
- Protect each University’s data, and actively comply with the Company’s PCI standards
- Promote the University’s travel program policies, negotiated contracts, and preferred vendors
- Apply discount programs appropriately
- Supports online bookings via Concur and assists with schedule changes as needed
- Remain informed of all airline rules and regulations and current affairs
- Achieves individual and contractual service level goals related to productivity
- Must be able to work under the stress of and meet ticketing deadlines.
Requirements
- 4 + years travel consultant experience using the Sabre GDS to include group and international travel
- Knowledge of general office PC-based programs, including Microsoft Office Suite
- Strong judgment and decision-making skills
- Positive attitude and the ability to show empathy
- Exceptional communication skills both written and verbal
- Ability to work professionally and independently in a home office
- Must be able to come to work promptly and regularly.
Benefits
- medical
- dental
- vision
- life insurance
- disability insurance
- paid time off
- 401k plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Sabre GDSgroup reservationsinternational traveldiscount programsonline bookingsticketing deadlines
Soft skills
judgmentdecision-makingpositive attitudeempathycommunication skillsprofessionalismindependence