Endava

OSS Consultant

Endava

contract

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Lead or support the implementation, configuration, and customization of Netcracker BSS/OSS platforms
  • Collaborate with business and technical stakeholders to gather, analyze, and document requirements
  • Translate business needs into functional and technical solution designs
  • Configure Netcracker modules (e.g., Billing, CRM, Order Management, Catalog, Mediation)
  • Support system integration with upstream and downstream applications
  • Participate in testing activities (SIT, UAT), defect resolution, and release planning
  • Provide production support, troubleshooting, and performance optimization
  • Contribute to solution documentation, best practices, and knowledge transfer
  • Mentor junior consultants as needed and support delivery governance

Requirements

  • 4+ years of experience working with Netcracker BSS/OSS platforms
  • Strong understanding of telecommunications business processes (order-to-cash, trouble-to-resolve, etc.)
  • Hands-on experience with one or more Netcracker modules (Billing, CRM, OM, Product Catalog, Mediation)
  • Experience working in client-facing consulting or delivery roles
  • Solid understanding of system integrations, APIs, and data flows
  • Familiarity with Agile / SAFe delivery methodologies
  • Strong analytical, communication, and stakeholder management skills
  • Authorized to work in the United States without sponsorship
Benefits
  • Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus
  • Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership
  • Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences
  • Hybrid work and flexible working hours, employee assistance programme
  • Global internal wellbeing programme, access to wellbeing apps
  • Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Netcracker BSSNetcracker OSSBillingCRMOrder ManagementProduct CatalogMediationsystem integrationAPIsdata flows
Soft Skills
analytical skillscommunication skillsstakeholder managementmentoringcollaboration