Fire Alarm Technician

Encore Fire Protection

Fire Alarm Technician specializing in servicing and troubleshooting fire alarm systems at Encore Fire Protection in Holyoke, MA. Join a dedicated team committed to fire safety and innovative solutions.

Posted 6/30/2026full-timeHolyoke • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $30 - $50 per hourWebsite

About the role

Key responsibilities & impact

The ability to service, program, test, inspect and troubleshoot basic and complex fire alarm systems with limited or no supervision.
Ability to install is a plus, but not required.
May require some overtime hours at night, on weekends and at a moment's notice for emergency calls.
Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload.
Ability to identify code issues and non-conformance issues.
Confidence and accuracy making recommendations regarding system installation improvements.
Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems.
Exceptional work ethic and attention to detail.

Requirements

What you’ll need

Massachusetts Electrical License
High school diploma is required.
Industry experience not required but preferred.
Individual must possess a valid Driver's license and the ability to travel throughout Massachusetts.
Extensive knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation.
Experience with a variety of system manufacturing including Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.

Benefits

Comp & perks

Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) – at least twice a year.
Innovative Culture: We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Fire Alarm System ProgrammingFire Alarm System TestingFire Alarm System InspectionTroubleshooting Fire Alarm SystemsCode Issue Identification

Soft Skills

Exceptional Work EthicAttention to DetailCoordination with ContractorsCustomer Interaction

Certifications

Massachusetts Electrical License