
Operations Specialist
Encore Fire Protection
full-time
Posted on:
Location Type: Office
Location: Needham • Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Manage and oversee the service delivery for specific product lines
- Review scope of work and service contracts to ensure accuracy
- Match billing with contract quotes and be able to notice even the smallest differences
- Investigate scope of work performed with billing discrepancies
- Communicate with customers on daily basis with invoice changes
- Maintain focus on executing end of month billing cycle
Requirements
- Although a college degree is preferred, we know the skills needed to be an awesome operations specialist are not always taught in the classroom.
- Two years of related work experience are just as impressive
- Prior experience in a service business or scheduling position
- Comfortable with technology (Microsoft Office) and interest in learning new technology.
- Ability to work under pressure and meet deadlines.
Benefits
- Competitive Salary : Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
- Purpose-Driven Work Environment : We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
- Flexible Dress Code : Upon joining, you’ll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we’ll dress up when the situation calls for it.
- Innovative Culture : We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
- Tools for Success: Access to leading-edge web-based productivity tools.
- Health and Wellness : Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
- Retirement Planning : Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
- Life Insurance : Company-paid life insurance policy of $50,000 to give you peace of mind.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationattention to detailability to work under pressuretime management