Encompass Digital Media

Engineer

• Responsible for designing and implementing Encompass’ cloud distribution products and applications, leveraging system administration expertise in Linux and virtualized environments to do so.
• Ensuring design and implementation follows industry best practice for security, resilience and availability, working with the Information Security and Compliance team where necessary.
• Working with Product and Solution Architects.
• 2nd and 3rd line technical support, undertake corrective maintenance as necessary to restore any failed equipment to full working order.
• Including working with third party vendors as needed. At times this will require out of hours unplanned availability.
• Undertake preventative maintenance to ensure the systems are fully operational.
• Use automated mechanisms for deployments, utilizing Infrastructure-as-code tools such as Ansible and CI/CD principals.
• Instill ITIL best practices in everyday working.
• Develop and maintain application and workflow monitoring and analytics.
• Maintain detailed documentation, to effectively manage solutions with minimal escalations and working with regional Operational and Engineering teams to ensure handover and knowledge transfer where applicable.
• Task and effort estimations for project management and status reporting including risks, issues and costs.

Cloud Broadcast Engineer