Encircle

Director of Sales

Encircle

full-time

Posted on:

Location Type: Hybrid

Location: Kitchener • 🇨🇦 Canada

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Job Level

Lead

About the role

  • Lead and manage our AE and BDR teams (currently 8 and growing), providing coaching, support, and clear expectations
  • Recruit and develop sales talent, focusing on consistency, accountability, and strong communication across the group
  • Own new ARR business targets, forecasting, pipeline coverage, and share updates with leadership on performance, challenges, and opportunities
  • Own our sales process from first contact to close, ensuring it’s effective, repeatable, and easy for the team to follow as we scale
  • Responsible for GTM strategy including territory design and segmentation, pricing input, outbound and pipeline development strategy, enterprise accounts, and more
  • Review pipeline health, understand key deal blockers, and work with the team to move opportunities forward
  • Work with Marketing to align campaigns, improve lead quality, and strengthen the handoff between teams
  • Partner with Product to bring back customer insights that support roadmap decisions
  • Partner with Customer Success to drive fast time to value, referrals, and strengthen the handoff between teams
  • Partner with GTM operations and business systems to create efficiencies and scale
  • Support the team in building relationships with key accounts and identifying opportunities for larger or multi-location customers
  • Assist with operations and enablement initiatives that lead to positive outcomes for the sales team
  • Travel for customer visits, prospect meetings, sales events and industry trade shows is required (approx. once a month)

Requirements

  • 5+ years of progressive experience in SaaS sales, including 3+ years in a leadership role managing sales teams
  • Experience working with field service, construction, restoration, or similar blue-collar industries is helpful, but not required
  • A proven ability to build a sales process, coach a team, and hit revenue targets
  • Comfort using CRM and sales tools such as Salesforce and Gong
  • Strong communication skills and the ability to work well with cross-functional partners
  • A steady, practical approach to leadership—focused on clear expectations, accountability, and performance
  • The ability to succeed in a growing environment where you’ll be a player and a coach as we scale.
Benefits
  • Balance : Flexible hours, self-managed vacation, and trust to manage your time
  • Remote-first : Work where you’re most productive—with access to our collaboration hub in Kitchener
  • Growth-oriented : We support your learning and career development
  • Well-being : We care about the full human—inside and outside of work

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SaaS salessales process developmentrevenue targetspipeline managementGTM strategyterritory designsegmentationcoachingforecastingaccountability
Soft skills
communicationleadershipteam buildingrelationship managementcross-functional collaborationproblem-solvingadaptabilitycoachingperformance managementstrategic thinking