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Operations Training Specialist
Enbridge. Coordinate changes to outcome-based field operations training, competency, and qualification programs while monitoring regional compliance with established standards.
About the role
Key responsibilities & impact- Coordinate changes to outcome-based field operations training, competency, and qualification programs while monitoring regional compliance with established standards.
- Lead training needs assessments and support management of change initiatives, ensuring effective development and delivery of training for field staff.
- Develop and govern the overall training strategy, including frameworks, standards, templates, and processes to ensure consistency and alignment across programs.
- Partner with subject matter experts and the LP Technical Training to design, enhance, and validate outcome-based training and competency verification programs.
- Provide coaching and guidance to maintain safety-critical, process safety, and quality-related competencies mapped to field roles within the learning management system (LMS).
- Drive continuous improvement through peer reviews, feedback loops, incident analysis, internal assessments, and annual program evaluations.
- Collaborate with cross-functional teams (Health & Safety, Emergency Management, Environment, Pipeline Compliance, Damage Prevention) to ensure training is effective, efficient, and aligned with operational goals.
Requirements
What you’ll need- Related university degree and minimum of 7 or more years of directly related experience OR equivalent combination of formal education, certification and experience.
- Training development, content creation tool(s) and classroom facilitator experience considered an asset.
- Ability to work independently and coordinate a small team on complex technical issues.
- Broad business and technical knowledge in resolving problems, project management, finding opportunities and has a keen awareness of interrelationships with other stakeholders.
- Proficient user of Microsoft Office Programs, including Outlook, Excel, Word, and PowerPoint.
Benefits
Comp & perks- A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
- A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
- Valuable retirement savings plans, including a savings plan with company stock as an investment option.
- Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
- An Employee and Family Assistance Program.
- A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
- Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, and have flexible start and end times. Role requirements determine your eligibility for each option.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training developmentcontent creationclassroom facilitationproject managementincident analysiscontinuous improvementcompetency verificationmonitoring compliancetraining strategy developmentprocess safety
Soft Skills
coachingguidanceindependent workteam coordinationproblem resolutionstakeholder awarenesscollaborationfeedback managementcommunicationleadership