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Enbridge

Account Representative III

Enbridge

. Understand our customer’s contractual entitlements, requests for gas service and the physical capabilities of each pipeline.

Posted 5/2/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Understand our customer’s contractual entitlements, requests for gas service and the physical capabilities of each pipeline.
  • Adjust gas service requests to match the physical capability factoring in weather conditions, outages, line pack conditions and other operational needs.
  • Work closely with Gas Control personnel to determine optimization strategies to ensure the integrity of our facilities while meeting commercial contractual obligations.
  • Evaluate Federal Energy Regulatory Commission (FERC) gas tariffs and North American Energy Standards Board (NAESB) standards to understand contractual, nomination, scheduling and customer communication requirements associated with pipeline management.
  • Utilize this knowledge strategically to implement and optimize gas transportation and storage restrictions.
  • Interface with customer support personnel to communicate pipeline conditions, explain how those conditions will impact gas transportation requests, and provide training.
  • Coordinate with interfacing groups such as Marketing, Business Development, Regulatory, Legal and Customer Support to analyze and address issues associated with gas scheduling.
  • Provide direction to customer support personnel on imbalance management, location of restrictions, and options for customers to address these restrictions.
  • Partner with information technology groups to enhance existing applications used to manage and schedule pipeline capacity based on business, legal or regulatory changes.

Requirements

What you’ll need
  • 5+ years of directly related industry experience.
  • A team player with a strong work ethic and a positive attitude.
  • Pro-active self starter with high level of motivation and personal initiative.
  • Effective communication skills to clearly, concisely and accurately interact with internal and external customers both orally and verbally.
  • Innovative to effectively solve problems by using analytical skills to reach a logical conclusion.
  • Demonstrated ability to handle confidential information in a sensitive manner.
  • Experience with Gas Control, Scheduling, Capacity Services, Regulatory, Marketing or other areas with applicable experience is preferred.

Benefits

Comp & perks
  • A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
  • A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
  • Valuable retirement savings plans, including a savings plan with company stock as an investment option.
  • Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
  • An Employee and Family Assistance Program.
  • A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
  • Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
gas service managementpipeline optimizationgas transportationschedulingcapacity managementimbalance managementanalytical skillscontractual analysisFERC gas tariffsNAESB standards
Soft Skills
team playerstrong work ethicpositive attitudepro-active self-startereffective communicationproblem-solvingconfidentialitymotivationinitiativeinterpersonal skills