Web Experience and Operations Manager

Enaex

Web Experience and Operations Manager at Energy Exemplar responsible for website optimization and cross-functional collaboration. Ensure the website supports business goals and enhances user experience.

Posted 4/22/2026full-timeRemote • 🏈 Anywhere in North AmericaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the end-to-end owner of Energy Exemplar’s website as a critical marketing and business channel
Ensure the website is optimized to support business goals, including demand generation, brand positioning, and user experience
Proactively identify opportunities for improvement, prioritize and manage web initiatives, and make strategic recommendations based on performance data, evolving search trends (including AI-driven search), and company priorities
Partner cross-functionally with Marketing, Product, Sales, HR, and executive stakeholders to ensure the website reflects company strategy and delivers measurable impact
Operate as a self-directed owner of the website, proactively identifying opportunities and driving improvements with minimal oversight
Own the website roadmap, aligning priorities with business goals and strategy
Continuously evaluate website performance, structure, and user experience to identify issues and opportunities for improvement
Make data-driven recommendations to improve conversion, engagement, and user journeys
Own search intelligence, including keyword and prompt research across traditional and AI-driven search, translating insights into actionable recommendations that guide content development
Establish and maintain templates, frameworks, and best practices to enable content teams to create search-optimized, high-performing content
Monitor and analyze website performance metrics to inform optimization decisions
Ensure the reliability, security, and performance of the website, coordinating with internal teams and external vendors as needed

Requirements

What you’ll need

Strong understanding of web design, development, and best practices
Experience with content management systems (CMS), such as HubSpot
Experience leveraging HubSpot CMS capabilities (e.g., HubDB, HubL) to enable scalable, structured, and dynamically generated website content
Proficiency in HTML, CSS, and JavaScript
Demonstrated experience with SEO and working knowledge of AI-driven search paradigms (AEO/ GEO), including structured data implementation
Experience with web analytics tools, such as Google Analytics, Google Search Console, HotJar, Semrush, Screaming Frog and Looker Studio
Strong problem-solving and troubleshooting skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Bachelor's degree in a related field (e.g., web development, information technology, marketing) or equivalent experience
Experience owning and optimizing a website as a business-critical channel
Demonstrated ability to make strategic, data-driven recommendations
Strong project management and prioritization skills
Experience implementing structured data (schema markup)
Experience working cross-functionally and interfacing with senior stakeholders
Demonstrated ability to operate autonomously and make sound decisions independently

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

web designweb developmentHTMLCSSJavaScriptSEOstructured data implementationweb analyticscontent management systemsAI-driven search

Soft Skills

problem-solvingtroubleshootingcommunicationinterpersonal skillsindependent workteam collaborationstrategic thinkingdata-driven decision makingproject managementprioritization

Certifications

Bachelor's degree in web developmentBachelor's degree in information technologyBachelor's degree in marketing