Warehouse and Customer Support Representative

Emser Tile

Hybrid Warehouse and Customer Support Representative serving clients at Emser Tile's Sacramento branch. Delivering exceptional service, managing inventory, and collaborating with operational teams.

Posted 7/29/2026full-timeSacramento • California • 🇺🇸 United StatesJunior💰 $18 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively managing client relationships and resolving inquiries. Proficient in order entry and recordkeeping, with experience in warehouse operations and inventory management.

Highest-signal resume keywords

Customer ServiceOrder EntryWarehouse OperationsBilingual in Spanish and EnglishForklift Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order VerificationInventory ManagementWet Saw OperationRecordkeepingShipping and Packing

Soft Skills

Relationship BuildingProblem SolvingCollaboration

Tools & Technologies

JDE System

Certifications & Qualifications

Forklift Certification

Industry Keywords

BuildingConstructionDesignWarehouse

About the role

Key responsibilities & impact

Act as the primary point of contact for clients, including Builders, Designers, General Contractors, and walk-in customers.
Greet customers, resolve inquiries and complaints, and build lasting relationships as the “face” of Emser Tile.
Enter and verify orders and account information in the JDE system and ensure accurate recordkeeping.
Work collaboratively with the Branch Operations team and Sales Team members to deliver exceptional customer experience.
Perform warehouse operations as needed, including inspecting, identifying, handling, consolidating, labeling, stocking, picking, packing, and shipping inventory.

Requirements

What you’ll need

1-3 years of experience in building, construction, design, or warehouse environments preferred.
Bilingual in Spanish and English preferred, or other language as appropriate for the area.
Forklift certification and experience using a wet saw are a plus.

Benefits

Comp & perks

Professional development opportunities
Flexible work arrangements