Warehouse and Customer Support Representative

Emser Tile

Hybrid Warehouse and Customer Support Representative delivering customer service and managing inventory at Emser Tile LLC. Collaborating with team members to meet branch and market goals.

Posted 7/28/2026full-timeSpring • Texas • 🇺🇸 United StatesJunior💰 $18 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while effectively managing orders and inventory in a warehouse environment. Proficient in database functions and capable of collaborating with teams to achieve operational goals.

Highest-signal resume keywords

Customer ServiceOrder Entry and VerificationWarehouse OperationsForklift CertificationBilingual in Spanish and English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order EntryInventory ManagementDatabase FunctionsWet Saw Operation

Soft Skills

Detail-OrientedHighly OrganizedTeam CollaborationResults-Driven

Tools & Technologies

JDE System

Certifications & Qualifications

Forklift Certification

Industry Keywords

BuildingConstructionDesignWarehouse Operations

About the role

Key responsibilities & impact

Act as the primary point of contact for clients, including Builders, Designers, General Contractors, and walk-in customers, delivering outstanding customer service both in person and over the phone.
Enter and verify orders and account information in the JDE system and ensure accurate recordkeeping.
Work collaboratively with the Branch Operations team and Sales Team members to deliver exceptional customer experience and support branch and market goals.
Perform warehouse operations as needed, including inspecting, identifying, handling, consolidating, labeling, stocking, picking, packing, and shipping inventory according to company policies.

Requirements

What you’ll need

1-3 years of experience in building, construction, design, or warehouse environments preferred.
Results-driven, customer-focused, highly organized, and detail-oriented.
Ability to work effectively as part of a team and thrive in a busy environment.
Knowledge of database and query functions; functional computer skills required.
Forklift certification and experience using a wet saw are a plus.
Bilingual in Spanish and English preferred, or other language as appropriate for the area.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible working hours