EMS

Call Center Specialist

EMS

part-time

Posted on:

Location Type: Remote

Location: Remote • Maryland • 🇺🇸 United States

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Salary

💰 $15 - $20 per hour

Job Level

Junior

Tech Stack

Cloud

About the role

  • Provide call-handling services on an as-needed contract basis.
  • Focus on outbound calling for HR recruitment and sales campaigns.
  • Follow scripts, record and transcribe calls, and maintain detailed notes in EMS systems.
  • Confirm and schedule interviews, meetings, or sales consultations.
  • Operate exclusively within RingCentral for all call activity.

Requirements

  • Prior experience in outbound calling, inbound call handling, recruitment, or sales support preferred.
  • Strong phone communication skills with the ability to follow scripts.
  • Familiarity with RingCentral or similar cloud-based systems.
  • Reliable internet, phone/computer with RingCentral app, headset, and quiet workspace.
  • Strong transcription and data-entry skills.
  • Self-motivated with the ability to work independently under varying department managers.
Benefits
  • Contractor is responsible for all applicable taxes; a 1099 form will be issued annually.
  • This engagement does not include employee benefits.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
outbound callinginbound call handlingrecruitmentsales supporttranscriptiondata-entry
Soft skills
phone communicationself-motivatedindependent work