Supervisor, Patient Insurance Specialist

EMS Management & Consultants, Inc.

Supervisor leading daily activities of claims management teams at EMS Management. Ensuring efficient, high-quality performance in healthcare finance environment while managing staff and compliance issues.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $61,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Provide leadership and managing the daily activities of the claims management teams
Establish policies and procedures
Maintain daily workflows to ensure specified turnaround times are met
Provide work direction and overall performance management for the staff
Oversee the daily coding process
Coordinate and manage the distribution of work and scheduling for team
Manage day-to-day reports, workflow, and communication between Team Lead and staff
Conduct regular meetings with the team
Monitor staff productivity and quality through internal performance systems
Identify and communicate quality assurance findings, trends, training requirements, performance patterns, deficiencies, staffing needs, and areas needing improvement
Compile and analyze data to recommend technology and other solutions for efficiencies and process improvement
Ensure all HIPAA procedures are followed and violations are reported

Requirements

What you’ll need

Associate’s degree in Business Administration, Healthcare, or related field, or high school diploma with comparable work experience
1 or more years of supervisory experience or other relevant leadership experience
1 or more years of experience with medical billing, insurance, or in other healthcare financial areas
Demonstrated ability to lead and motivate diverse staff in a positive and effective manner
Excellent written and verbal communication skills
Strong analytical and critical thinking skills
Proficiency with Microsoft Office programs; strong level of Excel experience including formulas and pivot tables required
Proficiency in English is necessary for job-related communication

Benefits

Comp & perks

Individuals in this role are eligible to participate in a discretionary bonus plan
comprehensive benefit package, including a retirement plan, health coverage, and paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical billinginsurancedata analysisperformance managementworkflow managementquality assuranceExcelformulaspivot tables

Soft Skills

leadershipcommunicationanalytical skillscritical thinkingteam motivationstaff productivity monitoring

Certifications

Associate’s degreehigh school diploma