Client Success Executive

EMS Management & Consultants, Inc.

Client Success Executive I focusing on client satisfaction and retention at EMS Management & Consultants. Partnering with senior executives to manage client needs and develop expertise in healthcare operations.

Posted 5/22/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Manage assigned client accounts within a defined scope
Communicate respectfully and effectively while managing and resolving client escalations
Prioritize timely and effective responses to client and internal requests
Lead the assigned Point-of-Delivery (POD) by facilitating meetings and prioritizing tasks
Analyze revenue cycle and operational data to identify trends, risks, and improvement opportunities

Requirements

What you’ll need

Associate’s degree in Business Administration, Healthcare Administration, or a related field
1–3 years of experience in a client-facing, account management, or healthcare-related role
Demonstrated ability to analyze information and effectively communicate insights
Strong verbal and written communication, time management, and organizational skills
Proficiency in Microsoft Office applications and web-based tools
Proficiency in English is necessary for job-related communication

Benefits

Comp & perks

Health coverage
Retirement plan
Paid time off
Discretionary bonus plan
Necessary equipment provided

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisrevenue cycle analysisoperational data analysis

Soft Skills

communicationclient managementtime managementorganizational skillsproblem-solving

Certifications

Associate’s degree in Business AdministrationAssociate’s degree in Healthcare Administration