Supervisor, Patient Insurance Specialist
EMS Management & Consultants, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $50,000 - $55,000 per year
Job Level
About the role
- Provide leadership and manage daily activities of claims management teams.
- Establish policies and procedures, maintain workflows to ensure turnaround times are met.
- Manage day-to-day reports, workflow, and communication.
- Monitor staff productivity and quality; provide feedback, coaching, and corrective action.
- Identify and communicate quality assurance findings, trends, and areas needing improvement.
- Ensure all HIPAA procedures are followed and corrective action plans enacted.
- Collaborate with other departments for continuous improvement efforts.
Requirements
- Associate’s degree in Business Administration, Healthcare, or related field, or high school diploma with comparable work experience.
- 1 or more years of supervisory experience or other relevant leadership experience.
- 1 or more years of experience with medical billing, insurance, or in other healthcare financial areas.
- Demonstrated ability to lead and motivate diverse staff in a positive and effective manner.
- Excellent written and verbal communication skills with the ability to communicate with peers, supervisors, managers, clients, vendors and team members in a professional and respectful manner.
- Strong analytical and critical thinking skills with the ability to improve processes, solve problems, and provide innovative solutions with little direction.
- Demonstrated ability to multi-task and work with cross-functional teams.
- Proficiency with Microsoft Office programs; strong level of Excel experience including formulas and pivot tables required.
- Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients.
Benefits
- health coverage
- retirement plan
- paid time off
- discretionary bonus plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical billinginsuranceclaims managementquality assurancedata analysisprocess improvementproblem solvingworkflow managementturnaround time managementsupervisory experience
Soft Skills
leadershipcoachingcommunicationanalytical thinkingcritical thinkingmulti-taskingteam collaborationmotivationfeedback provisionprofessionalism