Case Manager
EMR
part-time
Posted on:
Location Type: Remote
Location: Arizona • Texas • United States
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About the role
- Understand and adhere to the National EMR Policies and Procedures Manual, Uniform Handbook, and Operations Manual
- Foster a culture that encourages team members to work safely, identify potential hazards, and report safety concerns immediately to their direct chain of command
- Maintain active status within the agency’s platforms, including learning management systems to complete training that may be directed toward self-improvement, mission-specifics, or Just-In-Time (JIT) training
- Assess disaster-related, unmet needs and develop an individualized service plan for disaster recovery
- Coordinate all referrals, service planning, and client documentation for assigned caseload
- Participate in weekly case staffing(s) with Group Supervisor when on deployment
- Complete all required ICS, LMS-based and other required Disaster Case Management Program trainings in a timely and consistent manner
- Participate in workshops, seminars, education programs and other activities that promote professional growth and development
- Inform immediate supervisor and cadre manager of any situation leading to suspended availability for an extended period
- Respond to inquiries, requests for assistances and/or direction, and any other requests from personnel within a reasonable and timely period
- Function as a liaison between stakeholders and other service providers, maintaining consistent communication with chain of command regarding effectiveness of case management services
- Conduct Needs Assessments on an as-needed basis
- Maintain a full caseload, updating individualized plans as survivors move forward in recovery
- Continually assess ongoing changes in behavior, circumstances, or conditions that may affect survivor safety and needs
- Demonstrate client progress toward risk reduction, achievement of goals, and positive case outcomes
- Maintain accurate records, files, forms, statistics, and additional relevant information in accordance with agency policy, licensing, and/or funding requirements
- Other duties as assigned
Requirements
- Bachelor’s degree required
- Bachelor’s or Master’s degree in Behavioral Sciences, Human Services, or Social Services strongly preferred
- A minimum of two (2) years of progressive employment experience in Behavioral Science, Human Services, or Social Services fields to include child welfare, emergency disaster response, recovery environments and direct client contact is required
- Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred
- Bilingual (English/Spanish) communication skills preferred
- Professional license in Behavioral Sciences, Human Services, or Social Services is strongly preferred
- Must successfully pass a scheduled or spontaneous drug screening/background check
- Provide proof of valid driver’s license and driving record in good standing with no restrictions (subject to review annually)
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
disaster case managementneeds assessmentservice planningclient documentationrisk reductiongoal achievementrecord keepingcase management
Soft Skills
communicationteamworkproblem-solvingclient advocacyorganizational skillsinterpersonal skillsprofessional growth
Certifications
professional license in Behavioral Sciencesprofessional license in Human Servicesprofessional license in Social Services