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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in financial planning, client service, and investment advice, with a strong focus on compliance and risk management. Proficient in managing brokerage and IRA accounts while delivering exceptional client experiences.
Highest-signal resume keywords
Financial Customer Service ExperienceBrokerage And Mutual Fund Trading ExperienceFINRA Series 7 RegistrationFINRA Series 63 RegistrationRetail And IRA Customer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial PlanningInvestment AdviceBrokerage TradingIRA Account ManagementClient Needs Assessment
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationPresentation SkillsProactive Follow-Up
Tools & Technologies
High-Speed InternetWired Connection
Certifications & Qualifications
FINRA Series 7FINRA Series 63FINRA Series 65FINRA Fingerprinting
Industry Keywords
Compliance ProceduresRisk ManagementWealth Advisory Services401(k) ServicesClient Experience
About the role
Key responsibilities & impact- Educate retail clients on advisory services available through their plan and help them understand options for pursuing retirement goals
- Develop an understanding of clients’ financial goals and explain applicable managed account service offerings
- Adhere to compliance and risk procedures, policies, and regulatory requirements while acting in the client’s best interest
- Perform aspects of financial planning for customers
- Identify client needs, leads, and opportunities for referral to the Wealth Advisor Team
- Drive new business opportunities
- Deliver an efficient and responsive client experience by taking ownership of client needs, providing accurate information, and conducting proactive follow-up
- Service individual clients and brokerage customers within Empower’s taxable brokerage and IRA accounts
- Enroll new clients and conduct annual and mid-year reviews for existing clients
- Provide direct best-interest investment advice to Premier IRA customers
- Execute brokerage trades for IRA and taxable brokerage customers
Requirements
What you’ll need- Bachelor’s degree or equivalent work experience
- 4+ years of financial customer service experience
- Brokerage and mutual fund trading experience
- FINRA Series 7 and Series 63 and 65, or Series 66, registrations
- FINRA fingerprinting required
- Strong written, verbal, and presentation skills
- Retail, IRA, and/or 401(k) customer service experience
- Applicants must be authorized to work for any employer in the U.S.
- Must provide reliable high-speed internet with a wired connection and a home workspace with limited disruption for remote work
- Internet connection must be fiber, cable or DSL
Benefits
Comp & perks- Medical, dental, vision and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) open to all
- Other necessary computer equipment will be provided
- Non-sales positions have the opportunity to participate in a bonus program
- Sales positions are eligible for sales incentives, and in some instances a bonus plan
