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Empower

Site Reliability Engineer

Empower

Site Reliability Engineer ensuring reliability and performance of Empower’s financial services platform by managing critical systems and optimizing operational practices.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $87,400 - $123,400 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Site Reliability Engineering and DevOps practices, with a strong focus on maintaining high availability and resiliency in AWS environments. Proficient in infrastructure as code, CI/CD principles, and containerization technologies to optimize system performance and reliability.

Highest-signal resume keywords
Site Reliability EngineeringAWS Infrastructure ManagementKubernetes and ContainerizationInfrastructure as Code (Terraform, CloudFormation)CI/CD Pipeline Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Site Reliability EngineeringAWS (EKS, EC2, RDS, S3, VPC)KubernetesDockerTerraformCloudFormationCI/CD (GitLab CI, Jenkins)Observability PlatformsNetworking FundamentalsIncident Management
Soft Skills
Problem-SolvingSound JudgmentDesire to Learn
Tools & Technologies
GitOpsMonitoring and Alerting ToolsAutomation Tools
Industry Keywords
Operational ExcellenceRoot Cause AnalysisCapacity PlanningHigh-Availability ArchitectureOn-Call Practices

Tech Stack

Tools & technologies
AWSDockerEC2JenkinsKubernetesTerraform

About the role

Key responsibilities & impact
  • Own operational excellence for assigned systems and services while supporting projects of varying complexity across teams
  • Participate in on-call rotations, respond to incidents, troubleshoot complex system and deployment issues, and drive resolution
  • Lead postmortem processes, conduct root cause analysis, and implement preventive measures
  • Establish service level indicators, build proactive monitoring and alerting, and manage observability for Kubernetes environments, including EKS
  • Build, maintain, and optimize infrastructure as code across multiple AWS environments
  • Manage and optimize EKS clusters to support the availability, resilience, and scalability of containerized applications in production
  • Collaborate with development teams to support releases and implement scalable, resilient, and maintainable services using GitOps and progressive delivery practices
  • Maintain and improve CI/CD pipelines and automation tools to reduce toil and improve operational efficiency
  • Lead capacity planning and right-sizing efforts to support performance optimization and system reliability
  • Document critical systems, runbooks, architecture decisions, and system behaviors, and mentor entry-level SREs on operational best practices

Requirements

What you’ll need
  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
  • 2 to 4 years of experience in Site Reliability Engineering, DevOps, or Systems Engineering
  • Experience maintaining high availability and resiliency across AWS infrastructure components, including EKS, EC2, RDS, S3, VPC, and similar services
  • Production experience with Kubernetes and containerization technologies such as Docker, including deployment, troubleshooting, and optimization
  • Proficiency with infrastructure as code frameworks such as Terraform and CloudFormation
  • Experience with observability platforms and the technologies, systems, and networks that affect incident detection and response
  • Understanding of CI/CD principles and experience with GitLab CI, Jenkins, or equivalent tools
  • Knowledge of networking fundamentals, troubleshooting, and high-availability architecture patterns
  • Familiarity with GitOps workflows, incident management, and on-call practices
  • Strong problem-solving skills, sound judgment, and a desire to learn

Benefits

Comp & perks
  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.