Senior Manager, HR Operations

Empower

Senior Manager driving efficient HR operations while managing a global team. Leading initiatives to streamline processes and enhance employee experience in various regions.

Posted 7/22/2026full-timeBangalore • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive HR operations leadership with a focus on scalability, efficiency, and compliance across multiple regions. Proficient in leveraging automation and AI solutions to enhance HR processes and improve the employee experience.

Highest-signal resume keywords

10+ Years Of HR ExperiencePeople LeadershipHR Compliance KnowledgeWorkday ProficiencyServiceNow Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR OperationsProcess StreamliningData AccuracyPerformance ManagementWorkforce PlanningOnboarding ProcessesOffboarding ProcessesBackground VerificationHR DocumentationAutomation Implementation

Soft Skills

Attention To DetailOrganizational SkillsMultitaskingProblem-SolvingInterpersonal Communication

Tools & Technologies

WorkdayServiceNowMicrosoft Excel

Certifications & Qualifications

Bachelor’s DegreeMBA Preferred

Industry Keywords

HR OperationsEmployee LifecycleComplianceGovernanceDynamic Environment

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead HR operations service delivery practices with a focus on scalability, efficiency, and consistency in multiple countries including US, India, and Philippines
Lead the review, streamlining, and documentation of HR operations processes, ensuring alignment with enterprise standards and regional requirements
Identify, evaluate, and implement opportunities to leverage automation and AI-enabled solutions to streamline HR operations, enhance data accuracy, reduce manual effort, and improve the employee experience, while ensuring appropriate governance and compliance
Ensure regional processes, data fields, and business workflows align with corporate processes and system updates, including new releases, changes, and enhancements
Manage and develop the HR Operations team, including performance management, coaching, and workforce planning
Partner with HR and business leaders to support and guide changes across the employee lifecycle, including onboarding, transfers, promotions, and terminations
Oversee background verification, onboarding, and offboarding processes to ensure timely execution, compliance, and a positive employee experience
Oversee employment-related documentation and personnel record maintenance, while identifying opportunities for process efficiencies and automation
Partner with HR and reporting teams to provide input on reporting needs, enhancements, and data accuracy
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in a related field or equivalent experience
MBA or other advanced degree preferred
10+ years of progressive HR experience, including people leadership and functional expertise in HR Operations
Working knowledge of HR compliance requirements; compliance experience preferred
Strong proficiency in Workday, ServiceNow, and Microsoft Excel; experience supporting system improvements preferred
Strong attention to detail, organization, and ability to multitask in a deadline-driven environment
Strong problem-solving skills with the ability to address operational issues efficiently
Excellent written, oral, and interpersonal communication skills
Ability to work effectively in a dynamic, fast-paced environment
Experience supporting HR operational initiatives that align with business priorities
Demonstrated judgment in handling sensitive employee and business information.

Benefits

Comp & perks

Flexible work environment
Internal mobility opportunities
Commitment to diversity
Opportunity to volunteer for community causes