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Empower

Brokerage Operations Processing Specialist

Empower

Brokerage Operations Processing Specialist ensuring seamless back-office functions of brokerage services. Handle diverse client requests, collaborating with various stakeholders.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $50,300 - $69,125 per yearWebsite

About the role

Key responsibilities & impact
  • Efficiently review and process various client requests, including account enrollments, distributions, transfers, and complex transactions such as estate settlements
  • Demonstrate expertise in Self-Directed Brokerage plan conversions and maintenance, managing setup, transactions, and research tasks with precision
  • Update and maintain client accounts across multiple platforms to ensure accurate and up-to-date information
  • Thoroughly review required legal documentation for completeness before initiating processing
  • Collaborate with clearing firm representatives, brokers/traders, colleagues, and other stakeholders, ensuring clear and effective communication to clarify information and address inquiries

Requirements

What you’ll need
  • Bachelor’s degree or an equivalent combination of education and professional work experience
  • 1+ years of experience in brokerage services/operations
  • FINRA 7 registration required
  • FINRA fingerprinting required
  • NetX 360/Pershing experience a plus
  • Basic Microsoft Office knowledge; proven brokerage operations and industry knowledge

Benefits

Comp & perks
  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%)
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
brokerage servicesaccount enrollmentsestate settlementstransaction processinglegal documentation reviewclient account maintenanceSelf-Directed Brokerage plan conversionsresearch tasksMicrosoft Officebrokerage operations
Soft Skills
communicationcollaborationattention to detailproblem-solving
Certifications
Bachelor's degreeFINRA 7 registrationFINRA fingerprinting