VP Workplace Participant Engagement

Empower

Vice President, Workplace Participant Engagement at Empower, leading financial services team and strategies. Focus on enhancing participant engagement and driving revenue growth.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesLead💰 $187,000 - $271,150 per yearWebsite

About the role

Key responsibilities & impact

Own the enterprise strategy for Participant Engagement, ensuring alignment with Empower’s Workplace and Wealth strategic objectives and overall revenue and profitability goals
Partner closely with Workplace Executive Leadership and Wealth Executive Leadership to drive integrated participant strategies that expand engagement, accelerate wealth conversion, and increase enterprise financial performance
Lead enterprise financial planning and oversight for Participant Engagement, including P&L inputs, budget development, forecasting, and cost optimization
Establish and track revenue-impacting KPIs, including AUM growth, advisory adoption, financial planning engagement, and managed accounts utilization
Shape enterprise operational models and evolve delivery channels (virtual, onsite, hybrid) to maximize reach, efficiency, and margin improvement
Influence enterprise investment decisions and prioritization related to participant-facing technology, product innovation, digital experience, and generative AI enablement
Partner with legal, supervision, oversight, and compliance teams to ensure a sustainable culture of regulatory compliance and risk mitigation
Lead cross-functional collaboration across product, marketing, sales, technology, operations, legal, compliance, HR, Empower Personal Wealth, and Empower Advisory Group to advance participant engagement capabilities and maximize enterprise value
Lead a multi-level organization of Vice Presidents, Directors, Retirement Plan Advisors, Counsellors, and participant engagement teams to deliver superior outcomes and financial results
Build and develop executive-caliber leaders capable of scaling teams, improving operational discipline, and driving consistent nationwide execution
Establish a culture of accountability, empowerment, continuous learning, and performance excellence across all levels of the organization
Champion enterprise-wide cultural transformation initiatives that foster innovation, adaptability, and a high-performing associate experience
Design, implement, and continuously improve national service models that ensure efficiency, scalability, and differentiated client value
Drive workforce planning, talent deployment, and capacity optimization aligned to evolving business and client needs
Represent Participant Engagement at the executive level with major plan sponsors, consultants, intermediaries, key stakeholders, and executive-level industry forums
Partner with Workplace Sales, Relationship Management, and Communications leadership to ensure aligned delivery and exceptional participant and client outcomes
Lead large-scale transformation initiatives with plan sponsors using data-driven solutions to improve participant outcomes, plan health, and client loyalty
Enhance enterprise revenue by optimizing participant engagement pathways, advisor productivity, and cross-sell opportunities
Reduce operational and service risk through close partnership with operations, compliance, and legal teams
Serve as the voice of Participant Engagement with senior leadership, informing enterprise decisions on product strategy, service models, customer experience, and growth initiatives.
Lead major transformation efforts that modernize delivery models, leverage data and analytics, and enhance personalization and efficiency

Requirements

What you’ll need

Bachelor’s degree in business or a related discipline
15+ years of senior leadership experience in financial services, wealth management, retirement, or a related field
Demonstrated experience in organizational design, including migrating teams and business units resulting from mergers and acquisitions
Experience managing large organizations with full P&L responsibility and strong understanding of business economics
Proven success partnering with executive leadership across multiple business lines to drive enterprise outcomes
FINRA Series 6, 26, 63, and 65 registrations required
FINRA fingerprinting required upon hire
Ability to travel up to 50%

Benefits

Comp & perks

Medical, dental, vision and life insurance
Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial planningbudget developmentforecastingcost optimizationKPI trackingdata-driven solutionsorganizational designP&L managementbusiness economicsparticipant engagement strategies

Soft Skills

leadershipcross-functional collaborationaccountabilityempowermentcontinuous learningperformance excellenceinnovationadaptabilitycommunicationteam building

Certifications

Bachelor's degreeFINRA Series 6FINRA Series 26FINRA Series 63FINRA Series 65FINRA fingerprinting