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Senior Innovation and AI Communications Director
EmpowerLead communications strategy for Innovation and AI at Empower, managing high-impact narratives. Collaborate cross-functionally to educate and influence clients, prospects, and partners.
About the role
Key responsibilities & impact- Develop and define the enterprise Innovation & AI communications strategy in partnership with the Head of Innovation and drive execution across the organization.
- Create and deliver high-impact presentations for prospective, new, and existing clients, consultants, partners, internal associates, senior leaders, and Executive Leadership.
- Represent the organization as a keynote speaker at conferences, panels, client meetings, finalist presentations, roadshows, webinars, and internal events, and manage associated budgets.
- Develop clear, compelling messaging that communicates the value, relevance, and responsible use of AI, generative AI, innovation, and emerging technology initiatives.
- Translate complex technical concepts into business-focused narratives aligned to client value, customer experience, associate productivity, operational efficiency, and risk management.
- Create and execute communication plans supporting major AI, innovation, and emerging technology initiatives, including roadshows and internal enablement efforts.
- Develop, edit, and manage content through established approval processes in a highly regulated environment, including presentations, whitepapers, talking points, FAQs, RFP responses, client-ready narratives, demo scripts, and thought leadership materials.
- Partner with Innovation, AI, Technology, Product, Marketing, Sales, Legal, Compliance, Risk, Corporate Communications, and business leaders to ensure messaging accuracy, alignment, and approval.
- Support RFPs, client due diligence, consultant inquiries, and finalist presentations related to AI, innovation, responsible AI, and digital capabilities.
- Build and maintain a centralized library of approved messaging, presentation assets, use cases, proof points, demos, and executive-ready materials.
- Manage the speaking engagement pipeline, including intake, prioritization, content development, approvals, speaker preparation, scheduling, and follow-up.
- Coordinate logistics for presentations and speaking engagements, including venue setup, audio/visual needs, connectivity, materials, attendance, and supplies.
- Monitor industry trends, emerging technologies, regulatory considerations, client needs, and competitive activity related to AI and innovation.
- Recommend and implement updates to messaging, presentations, and enablement materials based on evolving business needs and technology capabilities.
- Experiment with innovative storytelling formats, including interactive demos, video, synthetic media, webinars, podcasts, digital experiences, and innovation showcases.
- Perform other duties as assigned.
Requirements
What you’ll need- Bachelor’s degree in Communications, Marketing, Business, Technology, Journalism, Public Relations, Information Systems, or a related field
- 7+ years of experience in strategic communications, executive communications, technology communications, innovation, AI, digital transformation, marketing, consulting, client engagement, or a related field
- Strong understanding of AI, generative AI, responsible AI, emerging technology, digital innovation, and technology strategy
- Exceptional presentation, facilitation, writing, editing, and storytelling skills
- Ability to communicate complex technical topics to non-technical audiences
- Strong executive presence and ability to present to clients, consultants, partners, senior leaders, and large audiences
- Advanced proficiency in Microsoft PowerPoint and strong working knowledge of Microsoft Word, Excel, Teams, and collaboration tools
- Experience supporting RFPs, finalist presentations, client meetings, conferences, roadshows, or external speaking engagements
- Ability to collaborate effectively across Technology, Product, Marketing, Sales, Legal, Compliance, Risk, Corporate Communications, and business teams
- Strong project management skills with the ability to manage multiple priorities, stakeholders, deadlines, and approval processes
- Demonstrated interest in innovation, AI, emerging technology, and continuous learning
- Ability to travel up to 50%.
Benefits
Comp & perks- Medical, dental, vision and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic communicationsexecutive communicationstechnology communicationsinnovationAIdigital transformationmarketingclient engagementpresentation developmentstorytelling
Soft Skills
exceptional presentation skillsfacilitation skillswriting skillsediting skillsability to communicate complex topicsstrong executive presencecollaboration skillsproject management skillsability to manage multiple prioritiescontinuous learning