Operations Support Specialist

Empower

Operations Support processing transactions for retirement plans with a focus on accuracy and compliance. Collaborating within a hybrid work model to meet departmental goals.

Posted 5/6/2026full-timeBangalore • 🇮🇳 IndiaJuniorWebsite

About the role

Key responsibilities & impact

Accurately and efficiently processes and performs analysis and entry of participant transaction requests.
Develops extensive job knowledge by applying written procedures, special handling, plan bulletins, tax charts and plan level set up rules.
Maintain departmental established productivity and quality goals.
Responsible for prioritization and completion of assigned tasks in accordance with Departmental, corporate, IRS, Department of Labor, FINRA and SEC regulations and requirements.
Designs and delivers clear, respectful communications across audience.

Requirements

What you’ll need

1-4 years of similarly related experience in financial field, strongly preferred.
Acquires basic skills and knowledge of the organization's processing platforms
Demonstrates decision making and analytical skills.
Must be detailed oriented and have analytical ability for in-depth research.
Must pass company administered skills assessments such as typing and ten-key input at required minimum levels.
Ability analyze transactions for completion and correct posting participant accounts.
Attention to detail and the ability maintain productivity levels are essential but more important must maintain high levels of accuracy.
Performs review of data and activity prevent risk of loss due errors.

Benefits

Comp & perks

US Retirement Plan (401k)
Flexible work environment
Career growth opportunities
Volunteering opportunities for community causes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysistransaction processingin-depth researchtypingten-key input

Soft Skills

decision makinganalytical skillsattention to detailcommunicationproductivity