Lead the audience testing and operational oversight of quality assurance framework for communications delivered through proprietary marketing automation platforms
Partner with Business Analysts and engineers reviewing technical documentation, foresee any data challenges and build test strategies to align to requirements.
Translate technical campaign requirements into structured test plans, timelines, resource planning and effort estimation.
Partner with data teams, solution architects, and IT to ensure proper system integration, data accuracy, and campaign execution readiness.
Identify operational risks, process constraints, and cross-functional dependencies impacting testing procedures and campaign delivery. And suggest mitigation plans.
Build, lead, and develop a team of QA analysts, set expectations, coach performance, and grow automation capabilities.
Partner cross-functionally to redesign testing process to meet evolving data infrastructure and architecture.
Investigate data discrepancies and complete root cause analysis on expedited timelines without impacting campaign deliverables.

Requirements

Bachelor’s degree in computer science, engineering, mathematics or equivalent work experience.
8–12+ years of relevant experience in the field of Data management, business intelligence and data analytics.
Significant experience in identifying and addressing Data gaps in the context of Marketing campaign infrastructure.
High level of proficiency in SQL.
Experience in statistical programming platforms like SAS/Python is a plus.
Demonstrated QA mindset with the ability to apply knowledge of data sources, data flows and logics to help strengthen the Campaign build process.
Prior experience leading a team of Data analysts, Data QA professionals in a campaign operations environment preferred.
Working knowledge of relational database structures and data governance principles.
Strong communication, organizational, and stakeholder management skills.
Customer-first mindset with strong execution orientation.
Builds and develops high-performing teams.
Ensures clarity of roles, accountability, and performance standards.
Communicates effectively with cross-functional partners.
Escalates risks appropriately while driving resolution at the operational level.
Demonstrates sound judgment in prioritization and resource allocation.

Benefits

Medical, dental, vision and life insurance
Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLSASPythondata managementbusiness intelligencedata analyticsquality assurancedata governancestatistical programmingroot cause analysis

Soft Skills

communicationorganizationalstakeholder managementcustomer-first mindsetexecution orientationteam leadershipperformance coachingrisk managementprioritizationresource allocation