Support Engineer

• Provide technical assistance to computer users.
• Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
• Performs a variety of clerical and administrative duties pertinent to remote assistance.
• Replies to trouble tickets to resolve user problems.
• Provides expert technical assistance through phone, email, and instant message to users in the area of password resets, e-mail, directories, standard MS Windows and Mac desktop applications, smartphones and network connectivity.

Desktop Support Technician II

Healthcare Technical Support

Support Operations Analyst

Technical Support Specialist

Technical Support Engineer

Customer and Technical Support Consultant – Chemistry